Luis Marrero Email & Phone Number
Associate Director, HR Service Delivery @ PANGEATWO
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Luis Marrero Location
- Newington, CT, US
Luis Marrero Work
- 2026 -now Associate Director, HR Service Delivery @
- 2023 -2025 People Services Director - America's Region @
- 2020 -2023 Associate Director - HR Central Lead - US at Alexion Pharmaceuticals, Inc. @
- 2017 -2020 Senior Manager-HR Central Lead - HR Central - US @
- 2013 -2017 Human Resources Shared Services Operations Support Sr. Manager, VP @
- 2010 -2013 SVP Sales and Service Execution @
- 2008 -2010 Consumer Market Manager SVP @
- 2007 -2008 Regional Business Support Executive SVP @
- 2006 -2007 Consumer Market Manager VP @
- 2004 -2006 Consumer Market Manager VP @
- 2004 -2004 Call Center Technical Manager @
- 2003 -2004 Call Center Resource Manager @
- 2001 -2003 Front Line Sales Manager @
- 1995 -2001 Branch Manager AVP @
- 1989 -1995 Branch Manager, AVP @ Mechanica Savings Bank
Luis Marrero Education
- Quinnipiac University
Master's Degree (Organizational Leadership)
2012-2014 - American InterContinental University
Bachelor's Degree (Human Resources Management/Personnel Administration, General)
2004-2004 - American InterContinental University
Bachelor's Degree (Business Administration and Management, General)
2003-2004 - Capitol Community College
Associate's Degree (Liberal Arts and Sciences/Liberal Studies)
1989-1995
Luis Marrero Skills
- Regional Management
- Mergers & Acquisitions (M&A)
- Knowledge Management Systems
- Shared Services
- ServiceNow
- SAP Successfactors
- Service-now.com
- Succession Planning
- Organizational Development
- Management
- Banking
- Process Improvement
- Risk Management
- Customer Experience
- Change Management
- Sales
- Call Centers
- Sales Management
- Project Management
- Business Process Improvement
- Finance
- Vendor Management
- Project Planning
- Strategy
- Budgeting
- Operations Management
- Performance Management
- Resource Management
- Operational Excellence
- HR Management
- Coaching
- Team Building
- Executive Management
- Leadership Development
- Business Relationship Management
- Performance Improvement
- Career Development
- Leadership
- Talent Management
- Employee Engagement
- Organizational Effectiveness
- Process Design
- Sales Execution
- Associate Engagement
- HR Strategy
- Spanish-speaking
- People Development
- Negotiation
- Human Resources (HR)
- Team Development
- Organizational Design
- Data Management
- Insurance
- Customer Service
- Team Leadership
- Organizational Leadership
- Sales Process
- Sales Operations
- Operational Execution
- Training
- Forecasting
- Customer Satisfaction
- Budgets
- Relationship Management
- Credit
- Credit Cards
- Sales Performance
- Workforce
- Financial Performance
- Market
- Fixed Annuities
- Expenses
- Community
- Net
- On Site
- Identify Trends
- Performance Metrics
- Streams
- Structure
- Invention
- Budget Development
- Oversight
- Driving
- Executive Positions
- Business Administration
- Contact Centers
- Real Estate
- Business Partners
- Temporary Placement
- Tampa
- Salary
- Data Conversion
- Revenue
- Citigroup
- North America
- CRM
- Metrics
- Casualty Insurance
- Occupancy
- Spanish
- Routing
- Coordinated
- Buckhead
- Monitors
- Liberal Arts
- Workflow
- Human Resources
- Execution
- Qst
- Revenue and Profit Growth
- Quick Service
- Account Planning
- Business Services
- Cell
- Real Time
- Overtime
- Reports
- On Location
- Strategies
- Attainment
- Fast Paced Environment
- Property
- Testing
- New Business Development
- Policy
- Sla
- Solution
- eBanking
- Ratios
- American
- System Monitoring
- Results Driven
- Shares
- Lean Principles
- Partnerships
- Spanish Speaking
- Costa Rica
- Barriers
- Premium Sales
- Applications
- Business Development
- Communication
- Schedules
- Operations
- Breaking
- Social Influence
- Sales Trainings
- Pipelines
- Service Management
- Data Logging
- Optimising
- Rollout
- Service Levels
- Presentations
- Business Systems
- Responsibility
- Internal Audit
- Cross Training
- Art
- Root Cause Analysis
- Branches
- History
- Structured Finance
- Mortgage Lending
- Compliance
- Territory Management
- IVR
- Field Testing
- Fashion
- Agents
- Special Projects
- Strategic Sales
- Back Office
- Staff Development
- Connecticut
- Delivery
- Mergers and Acquisitions
- Dodd Frank
- Employee Benefits
- Consumer
- Human Resources Hr
Luis Marrero Summary
- Luis Marrero, based in Newington, CT, US, is currently a Associate Director, HR Service Delivery at PANGEATWO. Luis Marrero brings experience from previous roles at AstraZeneca, Alexion Pharmaceuticals, Inc. and Citi. Luis Marrero holds a 2012 - 2014 Master's Degree in Organizational Leadership @ Quinnipiac University. With a robust skill set that includes Regional Management, Mergers & Acquisitions (M&A), Knowledge Management Systems, Shared Services, ServiceNow and more. Luis Marrero has 3 emails and 1 mobile phone numbers on RocketReach.
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