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Luis M. Location
San Pedro Garza García, N.L., MX
Luis M. Work
Contact Center Manager @ (July 2025 - Present)
Contact Center and Digital Operations Director @ (January 2024 - October 2024)
Customer Experience and Call Center Director @ Farmacias del Ahorro (August 2019 - January 2024)
Performance Excellence Director @ Sykes Enterprises, Incorporated (April 2018 - July 2019)
Customer Service Operations Manager @ (November 2011 - June 2017)
Call Center Consultant @ Call Center Consultant (self-employed) (March 2011 - October 2011)
Call Center Operations Manager @ (July 2009 - February 2011)
Collections and Telemarketing Operations Coordinator @ (October 2006 - July 2009)
Customer Service Black Belt (Six Sigma) @ (August 2001 - August 2004)
Luis M. Summary
Luis M., based in San Pedro Garza García, N.L., MX, is currently a Contact Center Manager at Banco Bancrea. Luis M. brings experience from previous roles at FarmaValue, Farmacias del Ahorro, Sykes Enterprises, Incorporated and Samsung Electronics Mexico. Luis M. has 2 emails on RocketReach.
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