Customer Service Manager @ (September 2011 - May 2024)
Head of Procurement @ (January 2010 - September 2011)
Customer Service Manager @ (December 2008 - July 2009)
Logistics Operations Manager @ (June 2008 - November 2008)
Logistics services head - customer service supervisor - inventory analyst @ (April 2005 - May 2008)
New Product Development Engineer @ (February 2004 - October 2004)
Procurement Specialist @ (May 2001 - January 2004)
Luis Flores Education
Universidad de San Carlos de Guatemala
Master's degree (Finance Administration)
2011-2013
Universidad Anáhuac
Diploma (Management skills)
2007-2007
Universidad de San Carlos de Guatemala
Bachelor of Engineering (B.E.) (Industrial Engineering)
1995-1998
Luis Flores Skills
Business strategy
Strategic Planning
Customer experience management
Business process management
Corporate culture
Change management
Customer loyalty and retention
Business technology research and development
Sales and Marketing execution
Business intelligence and data management
Supply Chain management
New Products development
Collaborative Problem Solving
Demand Planning
Talent Development
Production Planning
Contact Center Management
Sales and Operations Planning
Team Building And Collaboration
Customs And Legal Compliance
Microsoft Word
Logistics And Distribution Management
Situational Leadership
Procurement Planning And Execution
Procurement
SQL
Project Management
Import And Export Coordination
Java
Supply Chain
Microsoft Office
Management
Marketing
Sales
Luis Flores Summary
Luis Flores, based in Guatemala, is currently a Corporate Customer Experience Manager at Progreso. Luis Flores brings experience from previous roles at Cementos Progreso, Grupo Q and Kellogg Company. Luis Flores holds a 2011 - 2013 Master's degree in Finance Administration @ Universidad de San Carlos de Guatemala. With a robust skill set that includes Business strategy, Strategic Planning, Customer experience management, Business process management, Corporate culture and more. Luis Flores has 1 emails on RocketReach.
Looking for a different Luis Flores?
Find contact details for 700 million professionals.