Luis Duque Email
Business Analysis Manager @ T-Mobile
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Luis Duque Location
- Wesley Chapel, FL, US
Luis Duque Work
- 2025 -now Business Analysis Manager @
- 2025 -2025 Assistant Site Director @
- 2023 -2025 Customer Service Sr Manager @
- 2022 -2023 Sr Program Manager, Customer Experience @
- 2020 -2022 Sr Manager, Customer Experience Quality @
- 2018 -2020 Sr Program Manager, Customer Experience Quality @
- 2016 -2018 Sr Program Manager, Frontline Experience @
- 2014 -2016 Sr Analyst, Voice of the Customer @
- 2011 -2014 Sr Analyst, Customer Retention @
- 2008 -2011 Business Analyst, Customer Experience Contact Center @
- 2007 -2008 Customer Service Trainer @
- 2005 -2007 Workforce Management Specialist @
- 2004 -2005 Business Process Manager @
- 2002 -2004 VIP Accounts Specialist @ Convergys
- 2001 -2002 Software Instructor @ Independent
- 2000 -2000 Raw Materials Purchaser @
- 1998 -1999 Sofware Documentation @
Luis Duque Education
- Florida Atlantic University
Master of Business Administration (M.B.A.) (International Business)
2013-2015 - Pontificia Universidad Javeriana
Bachelor Degree (Industrial Engineering)
1997-2000 - Pontificia Universidad Javeriana
Bachelor's degree (Civil Engineering)
1991-1996
Luis Duque Summary
- Luis Duque, based in Wesley Chapel, FL, US, is currently a Business Analysis Manager at T-Mobile. Luis Duque brings experience from previous roles at OneTouch Direct, Rocket Pest Control, Amazon and T-Mobile. Luis Duque holds a 2013 - 2015 Master of Business Administration (M.B.A.) in International Business @ Florida Atlantic University. Luis Duque has 2 emails on RocketReach.
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