Luis Alejandro Chacón Email
Sr. Manager, IT Infrastructure and Security @ Western Governors University
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Luis Alejandro Chacón Location
- Monterrey, N.L., MX
Luis Alejandro Chacón Work
- 2025 -now Sr. Manager, IT Infrastructure and Security @
- 2024 -2025 Technical Portfolio Manager @
- 2022 -2024 IT Service Management Consultant @
- 2021 -2022 Sr. Program Manager, Process and IT @
- 2021 -2021 Head of IT Services and Operations @
- 2020 -2021 Manager, Information Systems - ITSM, Data and Analytics CoE @
- 2018 -2020 Manager, Information Systems - Transition Services @
- 2016 -2018 Manager Information Systems - Incident Management @
- 2014 -2016 Sr. Analyst End User Services - Enterprise Infrastructure Services for North America and Corp @
- 2012 -2014 Global - ServiceNow Reporting and Performance Analytics Specialist @
- 2012 -2012 Central Admin - Hallmark @
- 2010 -2012 QA Specialist @
- 2010 -2010 Kaspersky Virus Removal Specialist @
Luis Alejandro Chacón Education
- Universidad Tecmilenio
Master of Business Administration - MBA (Finanzas)
2022-2025 - Universidad Tecmilenio
Bachelor of Engineering (BE) (Computer Science & Administration)
2015-2018 - Tecnológico de Monterrey
Bachelor of Engineering (B.E.) (Mechatronics)
2004
Luis Alejandro Chacón Skills
- Gestión de cambio tecnológico
- Certificación ITIL
- Change Enablement
- Incident Management
- Problem Management
- Microsoft Project
- Gestión de programas
- Sistema Procure-to-Pay
- Estrategia de servicio ITIL
- Gestión de servicios de TI
- Service Management
- Microsoft Office
- Liderazgo de equipos
- Gestión de proyectos
- Inglés
- Microsoft PowerPoint
- Servicio de atención al cliente
- Aplicaciones de Google
- Sistemas operativos
- Planificación estratégica
- Mejora de procesos de negocio
- Team Leadership
- Project Management
- Process Improvement
- Management
- Administración y dirección de empresas
- Mejora de procesos
- Liderazgo
- Microsoft Excel
- Mejora continua
- Análisis
- Gestión de proveedores
- Gestión de las relaciones con los proveedores
- Gestión de activos
- Activos fijos
- Asignación de activos
- Soporte técnico
- Gestión de impresión
- Servicios de gestión de impresión
- Google Docs
- Experiencia del usuario
- Formación de usuarios finales
- c++
- Análisis de sistemas
- proyectos
- Desarrollo de proyectos
- Planeamiento de proyectos
- Coordinación de proyectos
- Entrega de proyectos
- google ap
- Negociación
- Trabajo en equipo
- Estrategia empresarial
- Microsoft Word
- ServiceNow
- Proceso ITIL
- ITIL
- Training
- Customer Service
Luis Alejandro Chacón Summary
- Luis Alejandro Chacón, based in Monterrey, N.L., MX, is currently a Sr. Manager, IT Infrastructure and Security at Western Governors University. Luis Alejandro Chacón brings experience from previous roles at Western Governors University, NEORIS and Red Ambiental. Luis Alejandro Chacón holds a 2022 - 2025 Master of Business Administration - MBA in Finanzas @ Universidad Tecmilenio. With a robust skill set that includes Gestión de cambio tecnológico, Certificación ITIL, Change Enablement, Incident Management, Problem Management and more. Luis Alejandro Chacón has 3 emails on RocketReach.
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