Ludwine Dekker Email & Phone Number

Manager of Customer Success and Customer Support @ Plauti

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Ludwine Dekker Location

Amsterdam, NH, NL

Ludwine Dekker Work

Manager of Customer Success and Customer Support @ (August 2026 - Present)
Owner | Self Employed @ (June 2025 - Present)
Head of Customer Success and Revenue Operations @ (April 2025 - August 2026)
Customer Success and Revenue Operations @ (October 2024 - April 2025)
Agile Coach and Scrum Master via Conclusion Consulting | Project via Conclusion @ Ministerie van Binnenlandse Zaken en Koninkrijksrelaties (January 2024 - October 2024)
Business Consultant | Leadership | Team Development | IT Projects @ (December 2023 - October 2024)
Manager of Customer Success at Momentive (prev. Usabilla) @ (January 2020 - July 2023)
Sr. Customer Success Manager @ (June 2018 - January 2020)
Business Intelligence and Change Management @ (January 2019 - December 2019)
Content Specialist | Outsourced @ (November 2016 - June 2018)
Technical Writer and Development FAQ @ UTZ - 9 months | Project Basis @ (September 2017 - May 2018)
Owner @ (September 2015 - May 2018)
Contentspecialist @ KPN IoT - 3 months | Project Basis @ (June 2017 - August 2017)
Helpdesk Content Manager ASN Bank - 3 months | Project Basis @ (March 2017 - May 2017)
Corporate Communications Vision Writer @ PostNL - 1 month | Project Basis @ (March 2017 - March 2017)
Online Content @ ABN AMRO - 2 months | Project Basis @ (December 2016 - January 2017)
Content Writer @ Slachtofferhulp - 2 months | Project Basis @ (October 2016 - December 2016)
Online Communications and Content @ Total Gas and Power - 3 months | Project Basis @ (July 2016 - September 2016)
Senior Contributor for CrowdfundInsider | Freelance @ (February 2014 - December 2015)
Campaign Manager @ (September 2011 - November 2015)
Digital Marketing assistant, Sports Performance @ (October 2008 - February 2009)
Digital marketing @ (October 2008 - January 2009)
Member, secretary, chairman at Educational Committee @ (November 2006 - January 2009)
Board member at IAM Core Study Association @ (January 2007 - January 2008)

Ludwine Dekker Education

Utrecht University
Masters (Digital Humanities)
2010-2012
University of Wollongong
Bachelor's degree (International Business/Trade/Commerce)
2009-2009
Amsterdam University of Applied Sciences
Bachelor/ graduating (Interactive Media: Business & Organization)
2006-2009
Fontys University of Applied Sciences
Business Informatics & Multi Media Design (IT, Media, Design)
2004-2006
Saxion University of Applied Sciences
First year (Psychology)
2003-2004

Ludwine Dekker Skills

360 Feedback
Agile Project Management
Business Administration
Business Coaching
Business Intelligence (BI)
Business Management
Business Reviews
Business Strategy
Business-to-Business (B2B)
Change Management
Client Requirements
Coaching
Communication
Consulting
Contract Management
Contract Negotiation
Cross-functional Team Leadership
Crowdfunding
Crowdsourcing
Customer Experience
Customer Happiness
Customer Reference
Customer Relationship Management (CRM)
Customer Retention
Customer Satisfaction
Customer Success
Dashboarding
Data Management
Editing
Employee Training
Entrepreneurship
Executive Coaching
Finance
Financial Forecasting
Government
HTML
Investment Marketing
Jira
Leadership
Logistics Management
Management
Marketing Management
Marketing Strategy
New Media
Online Marketing
Operations Management
PRINCE2
Problem Analysis
Problem Solving
Project Implementation
Project Management
Public Speaking
Research
SQL
Sales
Scrum
Scrum
Search Engine Optimization (SEO)
Software Implementation
Start-ups
Supply Chain Management
Supply Chain Network Design
Supply Chain Operations
Supply Chain Optimization
Supply Chain Processes
Technical Support
Technical Writing
Technology Change Management
Training
Training and Development (HR)
User Experience (UX)
Writing
user software adoption
Customer Relationship Management Crm
Start Ups
Digital Consulting
Business Innovation
Search Engine Optimization Seo
Business Intelligence Bi
Business To Business B2B
User Experience Ux
Search Engine Optimization
User Experience
Customer Relationship Management
Business to Business
Business Intelligence

Ludwine Dekker Summary

Ludwine Dekker, based in Amsterdam, NH, NL, is currently a Manager of Customer Success and Customer Support at Plauti. Ludwine Dekker brings experience from previous roles at Numa Success, geoFluxus and Ministerie van Binnenlandse Zaken en Koninkrijksrelaties. Ludwine Dekker holds a 2010 - 2012 Masters in Digital Humanities @ Utrecht University. With a robust skill set that includes 360 Feedback, Agile Project Management, Business Administration, Business Coaching, Business Intelligence (BI) and more. Ludwine Dekker has 3 emails and 1 mobile phone numbers on RocketReach.