Lucy Rodriquez Email & Phone Number
Director Call Center Operations @ Cornell Scott - Hill Health Center
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Lucy Rodriquez Location
- Meriden, CT, US
Lucy Rodriquez Work
- 2020 -now Director Call Center Operations @
- 2019 -2020 Practice Administrator -Varied Departments @
- 2019 -2019 Site Manager @
- 2016 -2018 Call Center Manager @
- 2015 -2016 Healthcare Eligibility Supervisor @
- 2014 -2016 Eligibilty Specialist @
- 2011 -2014 Customer Service Manager @ ValueOptions
- 2004 -2006 Scheduling Supervisor @ At Radiology
- 2003 -2006 Scheduling Supervisor @ Advanced Technological Radiology
- 1999 -2003 Level III Customer Service Rep (Rehire June 2007-April 2010) @
Lucy Rodriquez Education
- Florida Metropolitan University
(Business Management)
2006-2007 - Florida Metropolitan University
(Computer and Information Sciences, General)
Lucy Rodriquez Skills
- Training and Development (HR)
- Soft Skills
- Collaborative Problem Solving
- Customer Service Management
- Staff Development
- Leadership Development
- Communication
- Financial Performance
- Relationship Building
- Performance Appraisal
- Contact Center Management
- Call Center Administration
- HR Policies
- Teamwork
- Negotiation
- Dispute Resolution
- Contact Center Operations
- Customer Relationship Management (CRM)
- Public Health
- Government
- Staff Retention
- Completion of Scheduling Seminar, The Essentials of Credibility, The Confe
- Leadership
- Customer Satisfaction
- Customer Service
- Process Improvement
- Management
- Project Management
- Healthcare
- Sales
- Team Leadership
- Operations Management
- Account Management
- Call Centers
- Policy
- Team Building
- Employee Training
- Analysis
- Problem Solving
- Coaching
- Scheduling
- Training
- Public Policy
- The Confe
- The Essentials of Credibility
- Completion of Scheduling Seminar
Lucy Rodriquez Summary
- Lucy Rodriquez, based in Meriden, CT, US, is currently a Director Call Center Operations at Cornell Scott - Hill Health Center. Lucy Rodriquez brings experience from previous roles at Cornell Scott - Hill Health Center and Xerox Corporation. Lucy Rodriquez holds a 2006 - 2007 Florida Metropolitan University. With a robust skill set that includes Training and Development (HR), Soft Skills, Collaborative Problem Solving, Customer Service Management, Staff Development and more. Lucy Rodriquez has 1 emails on RocketReach.
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