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Lucy O'Neill Location
Peoria, IL, US
Lucy O'Neill Work
Business Analyst @ (April 2023 - Present)
Health and Wellness Ops Specialist @ (March 2016 - Present)
Service Desk Supervisor @ (June 2014 - November 2015)
Operations Manager @ (June 2012 - November 2013)
Customer Care Manager @ (January 2008 - February 2012)
Project Lead and Project Coach @ (September 2004 - January 2008)
Supervisor @ (August 2000 - September 2004)
Lucy O'Neill Education
Limestone Community High School
High School Diploma (General Studies)
1981-1985
Lucy O'Neill Skills
Leadership
Customer Experience
Solution Selling
Team Building
BPO
Salesforce.com
Call Center
VoIP
Broadband
Account Management
Avaya
Customer Retention
Networking
Sales Operations
Customer Satisfaction
Troubleshooting
Telecommunications
Business Development
Business Analysis
Forecasting
Vendor Management
Software Documentation
Team Management
Process Improvement
Team Leadership
Visio
Quality Assurance
Workforce Management
Strategy
Operations Management
Contact Centers
Program Management
Managed Services
Cross Functional Team Leadership
Training
Change Management
Technical Support
Business Process Improvement
Management
Call Center Development
Inbound Marketing
Project Management
Coaching
Outsourcing
Wireless
Mobile Devices
Call Centers
CRM
Performance Management
Executive Communications Support
Lucy O'Neill Summary
Lucy O'Neill, based in Peoria, IL, US, is currently a Business Analyst at Kroger Health. Lucy O'Neill brings experience from previous roles at Kroger, Advanced Technology Services, VMC and Time Warner Cable. Lucy O'Neill holds a 1981 - 1985 High School Diploma in General Studies @ Limestone Community High School. With a robust skill set that includes Leadership, Customer Experience, Solution Selling, Team Building, BPO and more. Lucy O'Neill has 4 emails and 1 mobile phone numbers on RocketReach.
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