Lucy O’Connell Email & Phone Number
Head of Product and Operations @ TogetherMD
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Lucy O’Connell Location
- Boston, MA, US
Lucy O’Connell Work
- Head of Product and Operations @ (March 2025 - Present)
- Sr. Product Manager - Group @ (April 2024 - March 2025)
- Product Manager @ (April 2022 - April 2024)
- Associate Product Manager @ (July 2020 - April 2022)
- Manager, Customer Care @ (May 2018 - July 2020)
- Customer Success Manager @ (October 2017 - May 2018)
- Client Optimization and Resolution Services Associate @ (October 2015 - October 2017)
- Client Services Associate @ (July 2014 - June 2015)
- Patient Services Coordinator @ (December 2012 - June 2014)
- Health Extension Volunteer @ (February 2010 - April 2012)
Lucy O’Connell Education
- Tulane University
Bachelor of Arts (B.A.) (Art History, Criticism and Conservation)
Lucy O’Connell Skills
- Product Management
- Product Analysis
- Voice of the Customer
- Internal Training
- Project Management
- Strategic Planning
- Business Process Improvement
- Healthcare Information Technology
- Customer Relationship Management (CRM)
- Healthcare
- Data Analysis
- Account Management
- Program Management
- Program Evaluation
- Onboarding
- Product Development
- Instructional Design
- Curriculum Development
- Vendor Management
- Product Lifecycle Management
- Product Launch
- Electronic Medical Record (EMR)
- Microsoft Excel
- Microsoft Office
- Microsoft Word
- Gainsight
- Salesforce.com
- Microsoft PowerPoint
- Team Building
- People Management
- Customer Engagement
- Community Outreach
- Stakeholder Management
- Presentations
- Problem Solving
- Conflict Resolution
- Conflict Management
- Career Development
- Salesforce Training
- Lightning
- Zendesk
- Workday
- Global Talent Acquisition
- New Hire Training
- Constructive Feedback
- Healthcare Reimbursement
- Staff Retention
- Career Development Coaching
- Corporate Training
- Adult Learning Theory
Lucy O’Connell Summary
- Lucy O’Connell, based in Boston, MA, US, is currently a Head of Product and Operations at TogetherMD. Lucy O’Connell brings experience from previous roles at R1 RCM, Cloudmed, an R1 company, azara healthcare and Invaluable. Lucy O’Connell holds a Bachelor of Arts (B.A.) in Art History, Criticism and Conservation @ Tulane University. With a robust skill set that includes Product Management, Product Analysis, Voice of the Customer, Internal Training, Project Management and more. Lucy O’Connell has 3 emails and 1 mobile phone numbers on RocketReach.
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