2006 -2011 Head of Customer Services UK and Ireland @
2005 -2006 Order Coordinator @ Easynet Global Services
Lucy Mann Education
Kingston University
Bsc (PSYCHOLOGY)
1999-2002
Lucy Mann Skills
MPLS
Data Center
IT Outsourcing
Service Desk
ITIL
VoIP
Multiprotocol Label Switching Mpls
Incident Management
Telecommunications
IP
Voice Over Ip Voip
Managed Services
IT Operations
Sla
Service Management
Outsourcing
ITIL v3 Foundations Certified
Service Improvement
Service Level Agreements Sla
Service Delivery
Cloud Computing
Unified Communications
IT Service Management
Multiprotocol Label Switching
Service Level Agreements
Voice Over Ip
Lucy Mann Summary
Lucy Mann, based in United Kingdom, is currently a Service Architect at Colt Technology Services. Lucy Mann brings experience from previous roles at Colt Technology Services, Lumen Technologies and Level 3 Communications. Lucy Mann holds a 1999 - 2002 Bsc in PSYCHOLOGY @ Kingston University. With a robust skill set that includes MPLS, Data Center, IT Outsourcing, Service Desk, ITIL and more. Lucy Mann has 2 emails on RocketReach.
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