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Lucy Leonard Location
Cape Town, WC, ZA
Lucy Leonard Work
Head of Graduate Experience @ (September 2026 - Present)
Business Development Consultant @ (June 2023 - Present)
Director and Head of Operations @ Tents4Events (January 2014 - Present)
Customer Services Manager @ (July 2010 - June 2013)
Senior Manager - Compliance @ The Longain Group (January 2003 - July 2010)
Contact Centre Agent @ HomeChoice (January 2000 - January 2002)
Lucy Leonard Education
Athlone High School
Lucy Leonard Skills
Account Management
Adaptation
Administrative Assistance
Analysis
Budgeting
Business Analysis
Business Development
Business Planning
Business Process
Business Process Analysis
Business Process Design
Business Relationship Management
Business Reviews
Business Strategy
Call Center Administration
Call Center Development
Call Centers
Career Counseling
Change Management
Coaching
Coaching & Mentoring
Communication
Communication Training
Confidentiality
Contact Center Management
Contact Center Operations
Contract Negotiation
Corporate Communications
Corporate Governance
Cross-functional Coordination
Customer Service
Customer Service Management
Customer Service Training
Customer Support
Data Analysis
Employee Relations
Human Resources
International Business Development
Interpersonal Skills
Leadership
Leadership Development
Management
Marketing
Microsoft Excel
Microsoft Office
Microsoft Word
Negotiation
Office Administration
Operations Management
Organization Skills
Outlook
Performance Management
Phone Etiquette
PowerPoint
Problem Solving
Product Sales
Project Implementation
Project Management
Quality Assurance
Quotations
Recruiting
Relationship Building
Research
Sales Strategy
Soft Skills
Stakeholder Management
Strategic Partnerships
Strategic Planning
Strategic Thinking
Strategy
Team Building
Team Leadership
Team Management
Teamwork
Training
Training and Development (HR)
Written Communication
Lucy Leonard Summary
Lucy Leonard, based in Cape Town, WC, ZA, is currently a Head of Graduate Experience at Invictus Education Group. Lucy Leonard brings experience from previous roles at Invictus Education Group, Tents4Events, Intec College/ICG and The Longain Group. Lucy Leonard holds a Athlone High School. With a robust skill set that includes Account Management, Adaptation, Administrative Assistance, Analysis, Budgeting and more. Lucy Leonard has 1 emails and 1 mobile phone numbers on RocketReach.
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