2024 -2024 Customer Success Operations Manager II @
2023 -2024 Manager, Client and Business Development @
2021 -2023 Manager, Client Education and Experience @
2021 -2021 Client Education Enablement Lead @
2018 -2021 Senior Client Education Analyst @
2017 -2018 Omni Client Service Analyst - Technical Lead @
2015 -2017 Omni Client Service Analyst @
2014 -2015 Trading Support Analyst @
2011 -2014 First-Line Support Analyst @
2010 -2011 Customer Support Team @
2009 -2009 Marketing Representative Intern @
2009 -2009 English Teacher @ Shanghai Migrant School
Lucy L Education
University of Pittsburgh
Bachelor of Science - BS (Marketing)
2006-2010
East China Normal University
Study Abroad Opportunity (Business)
2009-2009
Lucy L Skills
Canva
Project Management
Customer Success
User Behavior
End User Training
Behavioral Analytics
Microsoft Excel
Microsoft Office
Customer Service
Marketing
Customer Satisfaction
Microsoft Word
Management
PowerPoint
Teamwork
Data Analysis
Business Analysis
Account Management
CRM
Outlook
Social Media
Competitive Analysis
Sales
Market Research
Cantonese
Chinese
SQL
Microsoft SQL Server
Customer Relationship Management (CRM)
Zendesk
Pendo
Camtasia
SnagIt
Troubleshooting
Equities
Software as a Service (SaaS)
Time Management
Business-to-Business (B2B)
Go-to-Market Strategy
Product Marketing
Lucy L Summary
Lucy L, based in Atlanta, GA, US, is currently a Client Success Manager at AdvizorPro. Lucy L brings experience from previous roles at Revenue Analytics, Inc., Alvarez & Marsal and Nasdaq. Lucy L holds a 2006 - 2010 Bachelor of Science - BS in Marketing @ University of Pittsburgh. With a robust skill set that includes Canva, Project Management, Customer Success, User Behavior, End User Training and more. Lucy L has 3 emails and 2 mobile phone numbers on RocketReach.
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