Lucy Duffy Email
Group Operational UX Readiness Manager @ Wireless Logic Ltd
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Lucy Duffy Location
- High Wycombe, GB
Lucy Duffy Work
- Group Operational UX Readiness Manager @ (August 2024 - Present)
- Customer Engagement Manager @ (July 2023 - August 2024)
- Customer Success Manager @ (February 2023 - July 2023)
- Customer Success Senior @ (December 2020 - February 2023)
- Service Desk Analyst @ (November 2017 - December 2020)
- Customer Service Assistant @ Lloyds bank plc (May 2013 - November 2017)
Lucy Duffy Education
- Cox Green School 2005-2011
Lucy Duffy Skills
- Agile Methodologies
- Analytical Skills
- Business Strategy
- Change Management
- Change Readiness
- Coaching
- Communication
- Compliance
- Compliance Regulations
- Continuous Improvement
- Critical Thinking
- Cross-functional Team Leadership
- Cross-functional stakeholder engagement
- Customer Engagement
- Customer Experience
- Customer Journey Mapping
- Customer Journeys
- Customer Relationship Management (CRM)
- Customer Service
- Customer Service Management
- Customer Support
- Data-driven Decision Making
- Decision-Making
- Digital Transformation
- Employee Engagement
- End-to-end Testing
- Go-to-Market Strategy
- Incident Management
- Internal Communications
- Internet of Things (IoT)
- Interpersonal Communication
- Interpersonal Skills
- Jira
- Leadership
- Leadership Development
- M2M
- Management
- Mentoring
- Microsoft Excel
- Microsoft Office
- Operational Planning
- Operational Readiness
- Organization Skills
- People Management
- Problem Management
- Problem Solving
- Product Launch
- Project Delivery
- Project Management
- Regulatory Compliance
- Retail Banking
- Risk Management
- Service Delivery
- Service Design
- Solution Delivery
- Strategic Planning
- Strategic Thinking
- Strategy
- Team Building
- Team Leadership
- Teamwork
- Time Management
- User Experience (UX)
- Visual Communication
- Written Communication
Lucy Duffy Summary
- Lucy Duffy, based in High Wycombe, GB, is currently a Group Operational UX Readiness Manager at Wireless Logic Ltd. Lucy Duffy brings experience from previous roles at Wireless Logic Ltd. Lucy Duffy holds a 2005 - 2011 Cox Green School. With a robust skill set that includes Agile Methodologies, Analytical Skills, Business Strategy, Change Management, Change Readiness and more. Lucy Duffy has 1 emails on RocketReach.
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