Senior Manager, Credit Card Contact Centre @ (April 2018 - December 2021)
Business Implementation Lead @ (March 2017 - April 2018)
Fraud Contact Service Manager @ (August 2006 - March 2017)
Facilitator and Learning Specialist @ (February 2003 - August 2006)
Loss Prevention Officer @ (June 2000 - January 2003)
Lucy Castillo Education
Ryerson University
Bachelor of Commerce - BCom
Lucy Castillo Skills
Coaching
Customer Service
Fraud Prevention
Leadership
Process Improvement
Project Management
Retail Banking
Lucy Castillo Summary
Lucy Castillo, based in Toronto, ON, CA, is currently a Senior Manager, CIBC Costco Contact Centre at CIBC. Lucy Castillo brings experience from previous roles at CIBC. Lucy Castillo holds a Bachelor of Commerce - BCom @ Ryerson University. With a robust skill set that includes Coaching, Customer Service, Fraud Prevention, Leadership, Process Improvement and more. Lucy Castillo has 2 emails on RocketReach.
Looking for a different Lucy Castillo?
Find contact details for 700 million professionals.