Lucy Carruthers Email
Senior Digital Insight and Performance Manager @ Nationwide Building Society
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Lucy Carruthers Location
- Swindon, GB
Lucy Carruthers Work
- Senior Digital Insight and Performance Manager @ (October 2022 - Present)
- Product Owner for Mobile Banking App and Internet Bank @ (March 2019 - January 2023)
- Senior Manager for Open Banking @ (January 2018 - March 2019)
- Senior Membership Propositions Manager @ (January 2017 - January 2018)
- Customer Experience Senior Research Manager @ (August 2015 - January 2017)
- Head of Customer Insight and Market Research @ (November 2013 - May 2015)
- Multichannel Customer Experience Manager @ (January 2012 - November 2013)
- User Experience Manager @ (July 2009 - January 2012)
- Owner @ Creative Light (July 2009 - August 2010)
- Senior User Experience Consultant @ Foviance (July 2005 - July 2009)
- Assistant Lecturer @ (September 2003 - March 2004)
- Usability Trainee @ (January 2002 - July 2002)
Lucy Carruthers Education
- University of Chester
Master of Business Administration
2012-2014 - University Of Bath Institute For Policy Research (Ipr)
Master of Science (Communication)
2002-2003 - Nottingham University Business School
Bachelor of Science (Psychology)
1998-2001
Lucy Carruthers Skills
- Accessibility
- CSPO
- Card Sorting
- Channel insight
- Contextual Inquiry
- Customer Experience
- Customer Insight
- Digital Strategy
- E-commerce
- E-commerce Optimization
- Experience Design
- Focus Groups
- Heuristic Evaluation
- Human Computer Interaction
- Human-computer Interaction
- Information Architecture
- Interaction Design
- Leadership
- Market Research
- Mobile Devices
- Online Research
- Persona
- Personas
- Product Management
- Relationship Building
- Requirements Gathering
- Service Design
- Usability
- Usability Engineering
- Usability Testing
- User Experience
- User Experience Design
- User Interface
- User Interface Design
- User Journeys
- User Research
- User-centered Design
- Web Design
- Wire Framing
- Wireframes
- E Commerce
- Social Media
- Online Marketing
- User Centered Design
- Microsoft Excel
- Design
- Software Development
Lucy Carruthers Summary
- Lucy Carruthers, based in Swindon, GB, is currently a Senior Digital Insight and Performance Manager at Nationwide Building Society. Lucy Carruthers brings experience from previous roles at Nationwide Building Society. Lucy Carruthers holds a 2012 - 2014 Master of Business Administration @ University of Chester. With a robust skill set that includes Accessibility, CSPO, Card Sorting, Channel insight, Contextual Inquiry and more. Lucy Carruthers has 2 emails on RocketReach.
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