Lucky Sharma Email & Phone Number
Lead L and D Corp Functions @ Flipkart
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Lucky Sharma Location
- Bengaluru, KA, IN
Lucky Sharma Work
- 2026 -now Lead L and D Corp Functions @ Flipkart
- 2023 -2026 L and D Lead FMLM Supply Chain @ Flipkart
- 2021 -2023 L and D COE Lead @ Flipkart
- 2020 -2020 Zonal L and D Manager @ Flipkart
- 2018 -2020 Lead Learning Partner @ Flipkart
- 2017 -2018 Sr. Manager - Sales Academy @
- 2015 -2017 Sr. Manager L and D @
- 2014 -2015 Manager Training Development @
- 2012 -2014 Deputy Manager- Training and Devlopment @
- 2012 -2012 Assistant Contact Center Manager @
- 2009 -2012 Assistant Manager Customer Care @
- 2007 -2009 Technical Support Expert @
Lucky Sharma Education
- Symbiosis Institute of Management Studies
Diploma (Instructional Design)
2018-2018 - Delhi College Of Arts and Commerce
Certificate Course In Spanish (Spanish Language and Literature)
2011-2012 - Rai Business School New Delhi ( Meadows Campus)
MBA (IT & Marketing)
2004-2006 - SRPAAB College Pathankot
Bachelor's degree (Information Technology)
2001-2004 - GSSS Shahpur Kandi
10+2 (PCB/M)
1999-2001
Lucky Sharma Skills
- BPO
- Workforce Management
- Call Centers
- Service Delivery
- Team Management
- Sla
- Customer Satisfaction
- Performance Management
- Vendor Management
- CRM
- Outsourcing
- Customer Experience
- Employee Engagement
- MIS
- Management
- Operations Management
- Technical Support
- Customer Service
- Training
- Team Building
- Troubleshooting
- Business Development
- Process Improvement
- Coaching
- Soft Skills
- Team Leadership
- Leadership
- Contact Centers
- Transition Management
- Strategy
- Time Management
- Business Process Improvement
- Modems
- Call Center
- Training Delivery
- Call Center Development
- Employee Training
- Data Analysis
- Technological Innovation
- Business Process Outsourcing (BPO)
- Analysis
- Organizational Development
- Sales Management
- Vitality
- Travel
- Reporting
- Commerce
- Key Performance Indicators
- Training and Development
- Marketing
- New Delhi
- Communication
- Service Operations
- Like C
- Agreement
- Viz
- Promotional
- Business Services
- Customer Relationship Management Crm
- Reports
- Hiring
- Power
- Sales and Marketing
- Dashboard
- Internal Audit
- Data Mapping
- Indian
- Materials
- Curriculum Design
- Facilities Management
- Art
- Staff Retention
- Location
- C
- Functional Support
- Gaps
- Service Availability
- Dealers
- Kirkpatrick
- Qualification
- Design
- Business Operations
- Floors
- Solution
- SAT
- Training Needs Analysis
- Queues
- Induction
- Finance
- System Monitoring
- Pipelines
- Metrics
- Attrition
- Compliance
- Learners
- Tier 2
- Coordination
- International
- Hindi
- Cricket
- Responsibility
- Voice
- ERP
- New Hire Training
- India
- Admin
- Driving
- Visa
- Spanish
- Revenue
- Recruiting
- Field Work
- Agents
- Identity
- Schemes
- External Clients
- Corrective Actions
- Monitors
- Social Influence
- Training Workshops
- Interventions
- R
- Motors
- Sales
- Quality Assurance
- Queries
- Education
- Measurements
- Business Process Outsourcing Bpo
- Isp
- Calls
- Franchising
- Interviews
- Computer Graphics
- Client Services
- Leadership Development
- Kras
- Onboarding
- Operations
- SQL
- Technical Trainers
- Launching
- Human Resources
- Presentations
- Return on Investment
- Australia
- Music
- Facilitation
- Cost
- Delivery
- Training Programs
- Punjabi
- Cooking
- Delhi
- Rbs
- Teaching
- English
- Campaigns
- Project Planning
- Business Process Outsourcing
- Customer Relationship Management
Lucky Sharma Summary
- Lucky Sharma, based in Bengaluru, KA, IN, is currently a Lead L and D Corp Functions at Flipkart. Lucky Sharma brings experience from previous roles at Flipkart. Lucky Sharma holds a 2018 - 2018 Diploma in Instructional Design @ Symbiosis Institute of Management Studies. With a robust skill set that includes BPO, Workforce Management, Call Centers, Service Delivery, Team Management and more. Lucky Sharma has 3 emails and 1 mobile phone numbers on RocketReach.
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