Luciano Goulart Paz Email

Diretor Executivo @ BFG Consult (Past)

5 free lookups per month.
No credit card required.

Luciano Goulart Paz's Location

Rio de Janeiro, RJ, BR

Luciano Goulart Paz's Work

Diretor Executivo @ BFG Consult
Diretor - Customer Business Executive LATAM and CALA @ Amdocs
Founder @ CX Hub - Conectando Experiências

Head @ UCall Brasil
Diretor de Gestão da Experiência do Cliente @ Oi
Gerente de Divisão de Controle e Implantação da Estratégia @ Telefônica Brasil
Gerente de Divisão de Relacionamento com Clientes @ Telefônica Brasil
Consultor de Eficiência Operacional @ Telefônica Brasil
Services Manager @ GoDigital
Especialista de CRM @ Telefónica Ingeniería de Seguridad

see less

Luciano Goulart Paz's Education

University of Toronto - Rotman School of Management
Certificate
2006 - 2006
Fundação Dom Cabral
In Company
2015 - 2015
Universitas Telefonica - Barcelona
Executive Education
2009 - 2009

BSP - Business School São Paulo
Executive MBA
2005 - 2006
Escola Superior de Propaganda e Marketing
Post Graduation
1999 - 2000
Universidade Federal de Santa Maria
Bachelor
1994 - 1999

see less

Luciano Goulart Paz's Skills

Balanced Scorecard
Customer Experience
Cost Efficiency

Key Performance Indicators
CRM
Strategy
Strategic Planning
Business Planning
Telecommunications
Mobile Devices

see less

Luciano Goulart Paz's Summary

Luciano Goulart Paz, based in Rio de Janeiro, RJ, BR, is currently a Diretor Executivo at BFG Consult, bringing experience from previous roles at Amdocs, CX Leaders - Transformando Experiências, UCall Brasil and Oi S.A. Luciano Goulart Paz holds a 2006 - 2006 Certificate @ University of Toronto - Rotman School of Management. With a robust skill set that includes Balanced Scorecard, Customer Experience, Cost Efficiency, Key Performance Indicators, CRM and more, Luciano Goulart Paz contributes valuable insights to the industry. Luciano Goulart Paz has 1 email on RocketReach.