Medicare Accreditation Specialist @ (September 2020 - August 2021)
Customer Success Specialist @ (February 2019 - October 2019)
Customer Support Associate @ (July 2016 - February 2019)
Inventory Specialist @ (April 2015 - July 2016)
Assistant Store Manager @ (November 2007 - April 2015)
Luca S Education
City College of San Francisco
Ornamental Horticulture
2017-2018
College of Lake County
Associate of Arts - AA (Spanish Language and Literature)
2007-2009
Luca S Skills
Adobe Creative Suite
Asana
Bug Tracking
Chat
Communication
Compassion
Creative Problem Solving
Creativity Skills
Cross-functional Collaborations
Cross-functional Communication
Cross-functional Team Leadership
Customer Experience
Customer Service
Customer Service Training
Customer Success
Customer Support
Diversity & Inclusion
Employee Training
Escalation Resolution
Google Calendar
Google Sheets
Google Suite
Horticulture
Independent Thinking
Intercom
Interpersonal Skills
Inventory Analysis
Inventory Management
Leadership
Microsoft Office
Multitasking
New Hire Training
Organization Skills
Physical Inventory
Problem Solving
Professional Communication
Quality Assurance
QuickBooks
Readiness
Slack
Team Leadership
Training & Development
Web Chat
Work Effectively
Written Communication
Zendesk
Luca S Summary
Luca S, based in Chicago, IL, US, is currently a Senior Consumer Engagement Specialist (RepairPal - Partners team) at Yelp. Luca S brings experience from previous roles at Yelp, QUAD A and Omni Rentals. Luca S holds a 2017 - 2018 Ornamental Horticulture @ City College of San Francisco. With a robust skill set that includes Adobe Creative Suite, Asana, Bug Tracking, Chat, Communication and more. Luca S has 1 emails on RocketReach.
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