2019 -2023 Director of Technology and Engineering @
2018 -2019 Group Product and Sales Engineer @
2017 -2018 Executive Webcast Producer @
2016 -2017 Director Of Event Services - Operations EMEA @
2014 -2016 Head of Digital Media Services - Operations EMEA @
2012 -2014 Web Events Services Manager - EMEA @
2011 -2012 European Customer Service and Technical Helpdesk Team Leader @
2010 -2010 European Customer Service and Technical Helpdesk Coach @
2010 -2010 European Technical Helpdesk Agent @
2003 -2006 IT TECHNICIAN @ Netcom 4Bit
2001 -2003 Computer Network Administrator @ MILITARY BASE “BATTAGLIONE TRASPORTI FLAMINIA”
Luca Licata Education
Code Institute
Bootcamp in Full stack Web Development (Web Development)
2017-2018
Università degli Studi di Palermo 2001-2004
Istituto Tecnico Don Michele Arena
diploma (Accountant Specialized in Fintech Software Development)
1995-1999
Luca Licata Skills
Unified Communications
Webinars
Networking
Windows Server
Windows 7
Microsoft Exchange
Cisco Technologies
Streaming Media
Live Video Streaming
Virtual Events
Virtual Environment
Video Editing
Salesforce.com
Troubleshooting
Switches
Event Planning
Event Management
Webcasting
Telecommunications
Management
Solution Selling
Account Management
Managed Services
Voice over IP (VoIP)
Cisco Systems Products
VoIP
Audio Conferencing
Video Conferencing
Contact Centers
Digital Media
Technical Support
Business-to-Business (B2B)
Team Management
Service-Level Agreements (SLA)
Customer Retention
Software as a Service (SaaS)
Computer Hardware
Luca Licata Summary
Luca Licata, based in London, England, GB, is currently a Chief Technology Officer at Empathika. Luca Licata brings experience from previous roles at wtv.. Luca Licata holds a 2017 - 2018 Bootcamp in Full stack Web Development in Web Development @ Code Institute. With a robust skill set that includes Unified Communications, Webinars, Networking, Windows Server, Windows 7 and more. Luca Licata has 3 emails on RocketReach.
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