Luc Lapierre Email
Senior Technical Architect @ Shared Services Canada | Services partagés Canada
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Luc Lapierre Location
- Montreal, QC, CA
Luc Lapierre Work
- 2018 -now Senior Technical Architect @
- 2013 -2018 Senior Technical Architect (Consultant) @
- 2005 -2013 NGN Technical Architect (Consultant) @
- 2007 -2008 NGN Technical Architect (Consultant) @ Agriculture and Agri-Food Canada
- 2005 -2006 Technical Architect IVR Project (Consultant) @ Public Service Commission of Canada
- 2005 -2005 Call Center Technical Specialist (Consultant) @ Social Development Canada
- 2003 -2005 Call Center Technical Specialist (Consultant) @ Social Development Canada (SDC)
- 2002 -2003 Technical Architect (Consultant) @
- 2001 -2002 Project Manager - IVR Speech Rec. (Consultant) @
- 1996 -2001 Technical Architect (Consultant) @ Luc Lapierre Telecom Consultant
- 1994 -1996 Senior Technical Advisor @ SHL Systemhouse (now EDS)
- 1989 -1994 Telephony and Call Center Specialist @
Luc Lapierre Education
- École de technologie supérieure
M.Sc. Eng. (Information Technology, Engineering)
2006-2009
Luc Lapierre Skills
- VoIP
- Integration
- IP
- IVR
- Telephony
- Network Design
- Contact Centers
- ACD
- Network Architecture
- Call Center
- Project Planning
- Enterprise Architecture
- Traffic Engineering
- ITIL
- Networking
- Technical Support
- Telecommunications
- Voice over IP (VoIP)
- Leadership
- Planning
- Requirements Analysis
- Business Analysis
- Agile Methodologies
- Engineering
- Strategic Planning
- Voice Over Ip Voip
- Training
- Voice Over Ip
Luc Lapierre Summary
- Luc Lapierre, based in Montreal, QC, CA, is currently a Senior Technical Architect at Shared Services Canada | Services partagés Canada. Luc Lapierre brings experience from previous roles at Shared Services Canada, Public Works Canada, Agriculture and Agri-Food Canada and Public Service Commission of Canada. Luc Lapierre holds a 2006 - 2009 M.Sc. Eng. in Information Technology, Engineering @ École de technologie supérieure. With a robust skill set that includes VoIP, Integration, IP, IVR, Telephony and more. Luc Lapierre has 1 emails on RocketReach.
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