Luc Lapierre Email
Senior Technical Architect @ Shared Services Canada | Services partagés Canada
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Luc Lapierre Location
- Montreal, QC, CA
Luc Lapierre Work
- Senior Technical Architect @ (June 2018 - Present)
- Senior Technical Architect (Consultant) @ (October 2013 - June 2018)
- NGN Technical Architect (Consultant) @ (January 2005 - September 2013)
- NGN Technical Architect (Consultant) @ Agriculture and Agri-Food Canada (July 2007 - March 2008)
- Technical Architect IVR Project (Consultant) @ Public Service Commission of Canada (November 2005 - September 2006)
- Call Center Technical Specialist (Consultant) @ Social Development Canada (May 2005 - December 2005)
- Call Center Technical Specialist (Consultant) @ Social Development Canada (SDC) (May 2003 - April 2005)
- Technical Architect (Consultant) @ (February 2002 - August 2003)
- Project Manager - IVR Speech Rec. (Consultant) @ (January 2001 - January 2002)
- Technical Architect (Consultant) @ Luc Lapierre Telecom Consultant (January 1996 - January 2001)
- Senior Technical Advisor @ SHL Systemhouse (now EDS) (March 1994 - January 1996)
- Telephony and Call Center Specialist @ (January 1989 - January 1994)
Luc Lapierre Education
- École de technologie supérieure
M.Sc. Eng. (Information Technology, Engineering)
2006-2009
Luc Lapierre Skills
- VoIP
- Integration
- IP
- IVR
- Telephony
- Network Design
- Contact Centers
- ACD
- Network Architecture
- Call Center
- Project Planning
- Enterprise Architecture
- Traffic Engineering
- ITIL
- Networking
- Technical Support
- Telecommunications
- Voice over IP (VoIP)
- Leadership
- Planning
- Requirements Analysis
- Business Analysis
- Agile Methodologies
- Engineering
- Strategic Planning
- Voice Over Ip Voip
- Training
- Voice Over Ip
Luc Lapierre Summary
- Luc Lapierre, based in Montreal, QC, CA, is currently a Senior Technical Architect at Shared Services Canada | Services partagés Canada. Luc Lapierre brings experience from previous roles at Shared Services Canada, Public Works Canada, Agriculture and Agri-Food Canada and Public Service Commission of Canada. Luc Lapierre holds a 2006 - 2009 M.Sc. Eng. in Information Technology, Engineering @ École de technologie supérieure. With a robust skill set that includes VoIP, Integration, IP, IVR, Telephony and more. Luc Lapierre has 1 emails on RocketReach.
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