loyaltyEdge Information

loyaltyEdge gives you an edge. We believe that the only way to generate sustainable competitive advantage is through engaging your employees. Your leaders are pivotal to regenerating your organization and creating long term sustainability. Created through time-tested experience and hard-won expertise, our proven methods, tools, and techniques deliver lasting change and competitive advantage. And by paying careful attention to the change readiness of your organization, we harness the hearts and minds of your people in launching and installing the solutions that work for your unique organizational needs. We guide you through a collaborative process to focus and ready your organization to consistently deliver your desired customer and employee experiences, and get you tangible business results. Our team use a variety of facilitated or coaching sessions to build understanding, and commitment. We strongly believe in the power of stories and storytelling. These sessions provide welcome forums for sharing feedback and deep listening. loyaltyEdge use this opportunity to re-assess, adapt, and balance the pace of the change to the pace of the organization. Through classroom, one-on-one or team coaching, and webinar delivery, we build the capability of the organization to behave in new value-adding ways, and create the sustainable competitive advantage you are seeking.