2021 -2023 Digital Partnership and Performance Lead @
2018 -2021 Operating Model Transformation Lead @
2012 -2021 Senior Business Services Lead @
2010 -2012 Business Relationship and Demand Manager @
2009 -2010 Service Operations Planning Manager @
2008 -2009 Service Relationship Manager @
2006 -2008 Delivery Manager @
2005 -2006 Product Service Manager @
2002 -2005 Application Support Manager @
1995 -2002 Senior Support Analyst @ KSCL
1992 -1995 Personal Clerk (Private Office) @ Scottish Executive
Louise Guy Education
Broughton High School 1991
Louise Guy Skills
IT Service Management
ITIL
Service Delivery
Stakeholder Management
Customer Relations
Supplier Management
Process Improvement
Business Transformation
Service Management
ITIL Certified
Impact Assessment
Demand Planning
Demand Management
CRM
Management
Strategy
Governance
Supply Management
Change Management
Customer Service
Program Management
Project Delivery
Project Management
Business Process Improvement
Leadership
Project Portfolio Management
Risk Management
Outsourcing
Business Strategy
Project Planning
PMO
Business Planning
Service Improvement
IT Strategy
Integration
Business Process
Requirements Gathering
Vendor Management
PRINCE2
Requirements Analysis
Louise Guy Summary
Louise Guy, based in Edinburgh, GB, is currently a Information Technology Business Relationship Manager at schuh. Louise Guy brings experience from previous roles at Student Loans Company and Scottish Water. Louise Guy holds a Broughton High School. With a robust skill set that includes IT Service Management, ITIL, Service Delivery, Stakeholder Management, Customer Relations and more. Louise Guy has 2 emails on RocketReach.
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