Louise Freeman Email & Phone Number
Senior Service Delivery Manager @ CGI
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Louise Freeman Location
- Bridgend, GB
Louise Freeman Work
- Senior Service Delivery Manager @ (November 2023 - Present)
- Service Desk Operations Director @ (October 2017 - November 2023)
- Service Desk Team Manager @ (April 2014 - October 2017)
- User Administration Analyst @ (June 2013 - April 2014)
- Service Desk Analyst and Deputy Team Leader @ (September 2009 - June 2013)
- Customer Service Advisor @ Lloyds Banking Group (September 2007 - March 2008)
Louise Freeman Education
- Talk Training
Team Leader NVQ Level 2
2014-2015 - Talk Training
Business Administration Level 2 NVQ
2011-2012 - Pencoed 2000-2007
Louise Freeman Skills
- Active Directory
- Change Management
- Customer Service
- IT Management
- IT Operations
- IT Outsourcing
- IT Service Management
- ITIL
- Incident Management
- Management
- Microsoft Office
- Outsourcing
- Project Delivery
- SLA
- Service Delivery
- Service Desk
- Service Management
- Service-Level Agreements (SLA)
- System Administration
- Team Leadership
- Team Management
- Technical Support
- Service Level Agreements Sla
- Service Level Agreements
Louise Freeman Summary
- Louise Freeman, based in Bridgend, GB, is currently a Senior Service Delivery Manager at CGI. Louise Freeman brings experience from previous roles at CGI. Louise Freeman holds a 2014 - 2015 Team Leader NVQ Level 2 @ Talk Training. With a robust skill set that includes Active Directory, Change Management, Customer Service, IT Management, IT Operations and more. Louise Freeman has 1 emails on RocketReach.
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