Lou Skantzos Email
Head of Relationships and Customer Care @ Guild Insurance
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Lou Skantzos Location
- Melbourne, VIC, AU
Lou Skantzos Work
- Head of Relationships and Customer Care @ (September 2022 - Present)
- Regional Manager VIC TAS @ (September 2015 - September 2022)
- Regional Manager @ (September 2015 - September 2022)
- Operations and Business Support Manager @ (November 2014 - September 2022)
- Business Process and Systems Manager @ (February 2014 - November 2014)
- Senior Project Manager @ (November 2012 - December 2013)
- Retail Alliances Manager @ (December 2001 - October 2012)
- Project Manager RACV and NRMA Alliance Project @ (October 2000 - December 2001)
- Member Call Centre Team Manager @ (February 1996 - October 1999)
- Telemarketing Manager @ The Franklin Mint (November 1993 - February 1996)
Lou Skantzos Education
- Haileybury College
Higher School Certificate
1979-1984
Lou Skantzos Skills
- Leadership
- Customer Experience
- Marketing Management
- Team Building
- Sales Process
- Stakeholder Management
- Business Transformation
- B2B
- Insurance
- Key Account Management
- Retail
- Account Management
- Sales
- Customer Retention
- Sales Operations
- Customer Satisfaction
- Telecommunications
- Business Analysis
- Business Development
- Relationship Management
- Negotiation
- Vendor Management
- Team Management
- Team Leadership
- Process Improvement
- Strategy
- Financial Services
- Sales Management
- Direct Sales
- Business Planning
- Operations Management
- Program Management
- Microsoft Excel
- New Business Development
- Change Management
- Customer Service
- Contract Negotiation
- Business Process Improvement
- Business Strategy
- Management
- Coaching
- Outsourcing
- Marketing Strategy
- Call Centers
- Recruiting
- CRM
- Project Delivery
- Performance Management
- Social Media
- Training
Lou Skantzos Summary
- Lou Skantzos, based in Melbourne, VIC, AU, is currently a Head of Relationships and Customer Care at Guild Insurance. Lou Skantzos brings experience from previous roles at Guild Insurance and Guild Group. Lou Skantzos holds a 1979 - 1984 Higher School Certificate @ Haileybury College. With a robust skill set that includes Leadership, Customer Experience, Marketing Management, Team Building, Sales Process and more. Lou Skantzos has 1 emails on RocketReach.
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