Lou Skantzos Email
Head of Relationships and Customer Care @ Guild Insurance
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Lou Skantzos Location
- Melbourne, VIC, AU
Lou Skantzos Work
- 2022 -now Head of Relationships and Customer Care @
- 2015 -2022 Regional Manager VIC TAS @
- 2015 -2022 Regional Manager @
- 2014 -2022 Operations and Business Support Manager @
- 2014 -2014 Business Process and Systems Manager @
- 2012 -2013 Senior Project Manager @
- 2001 -2012 Retail Alliances Manager @
- 2000 -2001 Project Manager RACV and NRMA Alliance Project @
- 1996 -1999 Member Call Centre Team Manager @
- 1993 -1996 Telemarketing Manager @ The Franklin Mint
Lou Skantzos Education
- Haileybury College
Higher School Certificate
1979-1984
Lou Skantzos Skills
- Leadership
- Customer Experience
- Marketing Management
- Team Building
- Sales Process
- Stakeholder Management
- Business Transformation
- B2B
- Insurance
- Key Account Management
- Retail
- Account Management
- Sales
- Customer Retention
- Sales Operations
- Customer Satisfaction
- Telecommunications
- Business Analysis
- Business Development
- Relationship Management
- Negotiation
- Vendor Management
- Team Management
- Team Leadership
- Process Improvement
- Strategy
- Financial Services
- Sales Management
- Direct Sales
- Business Planning
- Operations Management
- Program Management
- Microsoft Excel
- New Business Development
- Change Management
- Customer Service
- Contract Negotiation
- Business Process Improvement
- Business Strategy
- Management
- Coaching
- Outsourcing
- Marketing Strategy
- Call Centers
- Recruiting
- CRM
- Project Delivery
- Performance Management
- Social Media
- Training
Lou Skantzos Summary
- Lou Skantzos, based in Melbourne, VIC, AU, is currently a Head of Relationships and Customer Care at Guild Insurance. Lou Skantzos brings experience from previous roles at Guild Insurance and Guild Group. Lou Skantzos holds a 1979 - 1984 Higher School Certificate @ Haileybury College. With a robust skill set that includes Leadership, Customer Experience, Marketing Management, Team Building, Sales Process and more. Lou Skantzos has 1 emails on RocketReach.
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