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Lou Chapman Location
Cambridge, Cambridgeshire, United Kingdom
Lou Chapman Work
Service Delivery and Optimisation Director @ (July 2024 - Present)
Interim Head of Service Delivery and Optimisation @ (March 2024 - July 2024)
Head of Support Services @ (May 2023 - March 2024)
Director of Customer Experience @ (December 2021 - May 2023)
Customer Operations Director @ (March 2018 - December 2021)
Director of Customer Services @ (July 2014 - March 2018)
Service Delivery Manager @ (June 2009 - July 2014)
Installation Supervisor @ (July 2004 - June 2009)
Lou Chapman Education
Chesterton School
Lou Chapman Skills
Computer Hardware
Team Building
Help Desk Support
Customer Service
Troubleshooting
Networking
Security
Wireless
Call Centers
Cloud Computing
Managed Services
Telephony
Telecommunications
Mobile Devices
VoIP
Account Management
IP
Solution Selling
Unified Communications
SIP
Voice over IP (VoIP)
Business Analysis
Strategic Planning
Voice Over Ip Voip
Program Management
Service Delivery
Change Management
Microsoft Excel
Microsoft Office
Strategy
Public Speaking
Voice Over Ip
Lou Chapman Summary
Lou Chapman, based in Cambridge, Cambridgeshire, United Kingdom, is currently a Service Delivery and Optimisation Director at EO Charging. Lou Chapman brings experience from previous roles at EO Charging, Wavenet and Excell Group. Lou Chapman holds a Chesterton School. With a robust skill set that includes Computer Hardware, Team Building, Help Desk Support, Customer Service, Troubleshooting and more.
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