Lorissa Ancheta Email & Phone Number
Director Customer Care @ Trafilea Tech E-commerce Group
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Lorissa Ancheta Location
- Calabarzon, Philippines
Lorissa Ancheta Work
- 2020 - now Director Customer Care @
- 2020 - now Director Customer Care @
- 2016 - 2020 Customer Care Manager @
- 2016 - 2020 Customer Care Manager @
- 2014 - 2016 Quality Assurance Specialist @
- 2012 - 2014 Sales Associate @
- 2008 - 2010 Team Supervisor @
Lorissa Ancheta Education
- Adamson University
Bachelor's degree (Accounting)
2006 - 2010 - St. Theresa's College QC 1996 - 2006
Lorissa Ancheta Skills
- Business Modeling
- Analytical Skills
- Conversational AI
- Artificial Intelligence (AI)
- Vendor Management
- Operational Audits
- Standard Operating Procedure (SOP)
- Customer Data
- Operational Efficiency
- E-Commerce
- Customer Satisfaction (CSAT)
- Business Process Outsourcing (BPO)
- Retention Strategies
- Customer Satisfaction
- Project Management
- People Management
- Net Promoter Score
- Customer Retention
- Customer Service Management
- Leadership
- Customer Experience
- Customer Service
- Management
- Sales
- Strategic Planning
- Team Leadership
- Root Cause Analysis
- Data Analysis
Lorissa Ancheta Summary
- Lorissa Ancheta, based in Calabarzon, Philippines, is currently a Director Customer Care at Trafilea. Lorissa Ancheta brings experience from previous roles at Shapermint, Trafilea and TRIANGL. Lorissa Ancheta holds a 2006 - 2010 Bachelor's degree in Accounting @ Adamson University. With a robust skill set that includes Business Modeling, Analytical Skills, Conversational AI, Artificial Intelligence (AI), Vendor Management and more. Lorissa Ancheta has 3 emails and 1 mobile phone numbers on RocketReach.
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