Lori Thompson Email & Phone Number
Director, Customer Care (Operational Reporting and Analysis) @ EarthLink
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Lori Thompson Location
- Atlanta, GA, US
Lori Thompson Work
- Director, Customer Care (Operational Reporting and Analysis) @ (August 2003 - Present)
- Director @ (January 2003 - January 2008)
- Small Business Consultant @ Self-Employed (October 2000 - August 2003)
- Director, Customer Care @ Kinkos.com (July 1999 - October 2000)
- Director, Customer Care @ Columbia Energy Retail Corporation (April 1998 - July 1999)
- Director, Business Operations @ Sable Property & Casualty Insurance Company (June 1996 - March 1998)
Lori Thompson Education
- UMN Carlson School of Management
MBA (Marketing)
1990-1993 - Emporia State University
BS (Business Admin & Marketing)
1981-1985 - Highland Park High School
(Basic)
1978-1981
Lori Thompson Skills
- Small Business
- Analytical Skill
- Reporting
- Call Center
- Call Centers
- Business Intelligence
- Vendor Management
- Customer Experience
- Telecommunications
- Training
- Business Analysis
- Cross Functional Team Leadership
- Business Process Improvement
- Process Improvement
- Change Management
- Management
- Program Management
Lori Thompson Summary
- Lori Thompson, based in Atlanta, GA, US, is currently a Director, Customer Care (Operational Reporting and Analysis) at Earthlink. Lori Thompson brings experience from previous roles at Earthlink, Self-Employed, Kinkos.com and Columbia Energy Retail Corporation. Lori Thompson holds a 1990 - 1993 MBA in Marketing @ UMN Carlson School of Management. With a robust skill set that includes Small Business, Analytical Skill, Reporting, Call Center, Call Centers and more.
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