Lori Russell Email & Phone Number
Senior Strategic Business Advisor @ Ellucian
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Lori Russell Location
- Oshawa, ON, CA
Lori Russell Work
- Senior Strategic Business Advisor @ (June 2026 - Present)
- Strategic Business Advisor @ (May 2025 - July 2026)
- Director, Enrolment Services @ (August 2021 - May 2025)
- Professor @ (September 2007 - May 2025)
- Manager, Client Services @ (March 2020 - August 2021)
- Manager, Financial Aid and Student Accounts @ (June 2019 - February 2020)
- Manager, Information and Client Services @ (January 2016 - June 2019)
- Manager, Student Awards and Financial Aid @ (January 2014 - January 2016)
- Student Awards Officer @ (July 2012 - December 2013)
- Financial Aid Officer @ (July 2010 - July 2012)
Lori Russell Education
- Central Michigan University
Master of Arts (In Education)
2009-2011 - Trent University
Bachelor of Arts (B.A.) (Anthropology)
2001-2004 - Susan Leigh Consulting
SLC Advanced Customer Service Gold Certificate for Managing & Measuring Service Excellence (Customer Service Management)
2015 - Susan Leigh Consulting
Re-Envision Customer Service: Train the Trainer course in Teaching Techniques for Service Excellence (Customer Service Management)
2015 - Susan Leigh Consulting
SLC Fundamentals Customer Service Silver Certificate for delivering Service Excellence (Customer Service Management)
2015
Lori Russell Skills
- Admissions
- Adult Education
- Analytical Skills
- Change Management
- Client Services
- Coaching
- Coaching & Mentoring
- College Teaching
- Community Outreach
- Critical Thinking
- Cross-functional Team Leadership
- Curriculum Development
- Customer Engagement
- Customer Lifecycle Management
- Customer Relationship Management (CRM)
- Customer Satisfaction
- Customer Service
- Customer Success
- Employee Engagement
- Finance
- Higher Education
- Human Resources
- Key Performance Indicators
- Knowledge Management
- Knowledge Sharing
- Leadership
- Management
- Negotiation
- Performance Management
- Problem Solving
- Program Development
- Project Management
- Public Speaking
- Qualitative Research
- Recruiting
- Relationship Building
- Relationship Development
- Research
- Resume Writing
- Retention Strategies
- Strategic Planning
- Strategic Vision
- Strategy
- Strategy Implementation
- Student Development
- Sustainability
- Talent Management
- Teaching
- Team Leadership
- Team Management
- Train the Trainer
- Voice of the Customer
- Coaching and Mentoring
Lori Russell Summary
- Lori Russell, based in Oshawa, ON, CA, is currently a Senior Strategic Business Advisor at Ellucian. Lori Russell brings experience from previous roles at Ellucian, Durham College and Ryerson University. Lori Russell holds a 2009 - 2011 Master of Arts in In Education @ Central Michigan University. With a robust skill set that includes Admissions, Adult Education, Analytical Skills, Change Management, Client Services and more. Lori Russell has 1 emails and 2 mobile phone numbers on RocketReach.
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