2009 -now Director, Retail Pharmacy Customer Care @
2009 -2010 Director Resource Planning @
2007 -2009 Director, Call Center Operations @ Longs Drug Stores Inc
1989 -2007 Vice President, Operations Manager @
Lori Miller Education
Western International University
Bachelor of Business Administration (Marketing, Business Management, Business, Management)
2008-2011
Lori Miller Skills
Process Improvement
Vendor Management
Operations Management
Call Center
Team Building
Cross-functional Team Leadership
Performance Management
Customer Satisfaction
Team Leadership
Business Analysis
Account Management
Budgets
Change Management
Call Centers
Project Management
Customer Retention
Management
Sales Management
Human Resources
Sales Operations
Customer Service
Sales
Business Strategy
Leadership
Training
New Business Development
Forecasting
Leadership Development
Recruiting
Executive Management
P&L Management
Negotiation
Business Development
Customer Experience
Salesforce.com
Strategy
Data Analysis
CRM
Analysis
Business Planning
Employee Training
Strategic Planning
Program Management
Employee Relations
Contract Negotiation
Hiring
Retail
Outsourcing
Business Process Improvement
Coaching
Cross Functional Team Leadership
Project Planning
Telecommunications
Workforce Management
Process Scheduler
Inventory Management
Lori Miller Summary
Lori Miller, based in Reno, NV, US, is currently a Director, Retail Pharmacy Customer Care at CVS Caremark Corporation. Lori Miller brings experience from previous roles at CVS Caremark Corporation, Longs Drug Stores Inc and Citibank. Lori Miller holds a 2008 - 2011 Bachelor of Business Administration in Marketing, Business Management, Business, Management @ Western International University. With a robust skill set that includes Process Improvement, Vendor Management, Operations Management, Call Center, Team Building and more. Lori Miller has 2 emails and 2 mobile phone numbers on RocketReach.
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