Lori Grady Email & Phone Number
Career IT Support Analyst @ Q2
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Lori Grady Location
- Austin, TX, US
Lori Grady Work
- Career IT Support Analyst @ (December 2021 - Present)
- Help Desk Specialist @ SafetynetIT LLC (December 2016 - November 2021)
- Service Delivery Analyst, Level 1 Technical and Product Support @ (December 2008 - December 2016)
- Technical Support Specialist @ (April 2007 - October 2008)
- Customer Operations Agent and Trainer @ (March 2004 - January 2007)
- Executive Administrative Assistant @ High End Systems (September 1998 - June 2000)
Lori Grady Education
- University of Phoenix
Associate of Arts (AA) (Information Technology)
2009-2011 - Texas School of Business
Paralegal
Lori Grady Skills
- Accountability
- Active Directory
- Administration
- Analytical Skills
- Artificial Intelligence (AI)
- Business Development
- Call Center
- Call Centers
- Change Management
- ChatGPT
- Communication
- Customer Satisfaction
- Customer Service
- Data Monitoring
- Desktop Support
- Education
- Generative AI
- Identity and Access Management (IAM)
- Instructional Design
- Leadership Development
- Management
- Microsoft 365
- Microsoft Azure
- Microsoft Exchange
- Microsoft Office
- Microsoft Teams
- Office 365 Administration
- Powershell
- Process Improvement
- Program Management
- Project Management
- Project Planning
- Sales Management
- Salesforce.com
- Service Improvement
- Social Media
- Splunk
- Teamwork
- Technical Support
- Telecommunications
- Training
- Training Delivery
- VoIP
- Windows
Lori Grady Summary
- Lori Grady, based in Austin, TX, US, is currently a Career IT Support Analyst at Q2. Lori Grady brings experience from previous roles at SafetynetIT LLC, Insights Learning & Development, LeapFrog School and Voxpath Networks. Lori Grady holds a 2009 - 2011 Associate of Arts (AA) in Information Technology @ University of Phoenix. With a robust skill set that includes Accountability, Active Directory, Administration, Analytical Skills, Artificial Intelligence (AI) and more. Lori Grady has 1 emails and 2 mobile phone numbers on RocketReach.
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