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Lori Abrams Location
Easton, MA, US
Lori Abrams Work
Vice President of Technology Support @ (April 2011 - Present)
Executive IT and Telecommunications Consultant @ (January 2005 - January 2011)
Vice President, Advanced Voice and Computer Services @ Stream Global Services (January 2000 - January 2002)
Director, Call Center Technologies @ Stream Global Services (January 1996 - January 2000)
Vice President of Information Technology @
Lori Abrams Education
Northeastern University
Bachelor Of Science (Business Administration, Management, Business Administration And Management)
Lori Abrams Skills
Account Management
Analysis
Budgets
Business Analysis
Business Development
Business Intelligence
Business Process Improvement
Business Strategy
CRM
Call Center
Call Centers
Change Management
Contact Center Strategy
Contact Center Technology
Contract Negotiation
Cross-functional Team Leadership
Customer Experience
Customer Relationship Management (CRM)
Customer Satisfaction
Customer Service
Customer Service Management
Executive Management
IT Infrastructure Management
IT Management
IT Operations
IT Project Implementation
IT Strategy
Information Technology Infrastructure
Interpersonal Skills
Leadership
Management
Negotiation
Networking
Operations Management
Outsourcing
Outsourcing Management
Process Improvement
Program Management
Project Management
Project Planning
Project Portfolio Management
Salesforce.com
Strategic Planning
Strategy
Team Building
Team Leadership
Team Management
Teamwork
Technical Support
Telecommunications
Training
Transition Management
Troubleshooting
Vendor Management
Customer Relationship Management Crm
Cross Functional Team Leadership
Customer Relationship Management
Lori Abrams Summary
Lori Abrams, based in Easton, MA, US, is currently a Vice President of Technology Support at Au Bon Pain. Lori Abrams brings experience from previous roles at Au Bon Pain, Stream Global Services and Solectron Global Services. Lori Abrams holds a Bachelor Of Science in Business Administration, Management, Business Administration And Management @ Northeastern University. With a robust skill set that includes Account Management, Analysis, Budgets, Business Analysis, Business Development and more. Lori Abrams has 1 emails and 3 mobile phone numbers on RocketReach.
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