Senior Manager, Customer Service @ (February 2020 - September 2020)
Senior Manager, Sales @ (October 2017 - February 2020)
Manager, Customer Service @ (February 2016 - October 2017)
Supervisor, Customer Service and Quality Assurance @ (December 2013 - February 2016)
Management Trainee, Customer Service @ (July 2012 - December 2013)
Assistant Program Coordinator @ SBU Residential Safety Program (August 2011 - May 2012)
Shift Leader @ SBU Residential Safety Program (August 2009 - August 2011)
Desk Safety Monitor @ SBU Residential Safety Program (February 2009 - August 2009)
Loren Doyle Education
Stony Brook University
Bachelor of Science (BS) (Business Management & Economics)
2008-2012
Loren Doyle Skills
Ad Hoc Analysis
Analytical Skills
Automotive
B2C
Banking Operations
Benchmarking
Budget Management
Business Decision Making
Business Process Improvement
Business Process Outsourcing (BPO)
Business Reviews
Capacity Planning
Change Management
Channel Sales
Client Relations
Client Services
Communication
Complaint Management
Conflict Resolution
Contact Center Management
Contact Center Operations
Corrective Actions
Creative Problem Solving
Critical Thinking
Customer Escalation Management
Customer Experience
Customer Experience Transformation
Customer Interaction
Customer Relations
Customer Retention
Customer Service
Customer Service Management
DTC
Data Analysis
Data Analytics
Data Management
Emotional Intelligence
Employee Engagement
Employee Relations
End to End Delivery
Google Workspace
Hiring
Insurance
Interviewing
Inventory Management
Key Performance Indicators
Lead Qualification
Leadership
Leadership Development
Management
Managing Managers
Microsoft Office
New Vendor Development
Operational Excellence
Operational Oversight
Operational Strategy
Operations
Operations Management
Partner Programs
Partner Relationship Management
People Management
Performance Management
Performance Metrics
Performance Monitoring
Presentation Skills
Priority Setting
Problem Solving
Project Leadership
Project Management
Project Planning
Public Speaking
Relationship Building
Resource Allocation
Resource Planning
Sales
Sales Leadership
Sales Management
Sales Operations
Sales Strategy
Scheduling Management
Service Delivery
Service Levels
Service Management
Service Operations
Strategic Programs
Strategy
Succession Planning
Talent Management
Team Management
Team Performance
Training
Training & Development
Vendor Contracts
Vendor Management
Vendor Negotiation
Vendor Partnerships
Voice of the Customer
Workforce Management
Automotive Aftermarket
Supervisory Skills
Dealers
Frac
Fundraising
Training and Development
Loren Doyle Summary
Loren Doyle, based in New York, NY, US, is currently a Director, Background Check Operations at Foley. Loren Doyle brings experience from previous roles at Vroom and GEICO. Loren Doyle holds a 2008 - 2012 Bachelor of Science (BS) in Business Management & Economics @ Stony Brook University. With a robust skill set that includes Ad Hoc Analysis, Analytical Skills, Automotive, B2C, Banking Operations and more. Loren Doyle has 1 emails and 1 mobile phone numbers on RocketReach.
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