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Lorelei Stephens Location
Jacksonville, FL, US
Lorelei Stephens Work
Director of Community Engagement @ (November 2023 - Present)
Community Development Manager @ (October 2022 - November 2023)
Director of New Case Coordination @ (June 2020 - October 2021)
Call Center Operations Manager @ (January 2019 - June 2020)
New Case Compliance Supervisor and Intake Department Manager @ (October 2016 - June 2020)
Intake Supervisor @ (June 2016 - October 2016)
Manager and Dispatcher @ (June 2016 - September 2016)
Educational Assistant @ (August 2015 - May 2016)
Intake Specialist @ (September 2012 - February 2014)
Mail Carrier @ (September 2009 - October 2013)
Lorelei Stephens Education
University of North Florida
Bachelors (Public Administration, Political Science)
2012-2014
Lorelei Stephens Skills
Customer Service
Microsoft Office
Microsoft Excel
Research
Strategic Planning
Hiring
Statistical Data Analysis
Data Analysis
Vendor Management
Business Process Improvement
New Hire Orientations
Project Management
Project Implementation
Business Strategy
Human Resources (HR)
Outlook
Microsoft Word
PowerPoint
Windows
Google Docs
Public Speaking
Management
Easily Adaptable
Teaching
Negotiation
Decision-Making
Contract Negotiation
Problem Solving
Team Building
Coaching
Communication
Employee Training
English
Aderant
Helping Clients
Legal Contract Review
Customer Focused Marketing
Verbal De-escalation
Call Center Development
Call Center Administration
Process Improvement
Avaya Products
Ring central
Smart Advocate
Law Ruler
Leadership
Nonprofit Organizations
Social Media
Sprinklr
Sprinklr Modern Engagement
Lorelei Stephens Summary
Lorelei Stephens, based in Jacksonville, FL, US, is currently a Director of Community Engagement at Boys & Girls Clubs of Northeast Florida. Lorelei Stephens brings experience from previous roles at Boys & Girls Clubs of Northeast Florida and Farah & Farah. Lorelei Stephens holds a 2012 - 2014 Bachelors in Public Administration, Political Science @ University of North Florida. With a robust skill set that includes Customer Service, Microsoft Office, Microsoft Excel, Research, Strategic Planning and more. Lorelei Stephens has 2 emails and 2 mobile phone numbers on RocketReach.
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