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Lora Magallanes Location
California, United States
Lora Magallanes Work
Senior Operations Manager - Customer and Technical Service @ (February 2018 - Present)
Senior Manager - Customer Service and Operations @ (August 2016 - February 2018)
Service Provider Manager and Operations Analyst @ (February 2014 - June 2016)
Field Service and Operations Support @ (February 2013 - February 2014)
Operations Analyst @ Remithome Corporation (March 2012 - February 2013)
Technical Support Specialist @ (November 2007 - March 2009)
Lora Magallanes Education
St. Scholasticas College
Bachelors
2003-2007
Lora Magallanes Skills
Technical Support
Customer Service
Reporting & Analysis
Operating Budgets
Microsoft Office
Problem Solving
Invoicing
Management
Ticketing Systems
Process Flow Documentation
Reliable and Punctual
Financial Risk Management
Microsoft Dynamics SL
MySQL
Macro
CRM
SaaS
Navicat
Product Knowledge
MS Excel Pivot Tables
NACHA Payment System
Responsiveness
Process Improvement
Customer Relationship Management (CRM)
Business Process Improvement
Analytical Skills
Training
Microsoft Excel
Team Leadership
Strategic Planning
Team Building
Troubleshooting
Leadership
Project Management
Zendesk
Six Sigma
Lora Magallanes Summary
Lora Magallanes, based in California, United States, is currently a Senior Operations Manager - Customer and Technical Service at Swyft Inc.. Lora Magallanes brings experience from previous roles at Swyft Inc., Zoomsystems and Remithome Corporation. Lora Magallanes holds a 2003 - 2007 Bachelors @ St. Scholasticas College. With a robust skill set that includes Technical Support, Customer Service, Reporting & Analysis, Operating Budgets, Microsoft Office and more. Lora Magallanes has 4 emails and 1 mobile phone numbers on RocketReach.
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