Lora Johnson Email & Phone Number
System Business Analyst Contact Center @ Zoe Holding Company
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Lora Johnson Location
- Los Angeles, CA, US
Lora Johnson Work
- System Business Analyst Contact Center @ (January 2026 - Present)
- Contact Center Architect @ IGNW/CDW (February 2025 - December 2025)
- Voice Engineer @ IGNW/CDW (February 2025 - October 2025)
- Contact Center Architect @ IGNW/CDW (February 2025 - October 2025)
- President @ L.J.1 Consulting- Specializing in Cisco Contact Center Technologies (March 2024 - October 2025)
- Lead Enterprise Architect for the Digital Workplace @ (November 2021 - March 2024)
- Sr. UCCE Engineer @ Healthcare Partners (March 2016 - December 2021)
- Lead Unified Communications Architect @ (July 2018 - November 2021)
- Network Engineer IV (VOIP) @ VectorUSA (May 2017 - March 2019)
- Applicantion Consultant @ (August 2012 - August 2016)
- Sr. Project Manager @ Midwave (January 2004 - January 2008)
Lora Johnson Education
- Saint Mary's University of Minnesota
Master of Science - MS (Telecommunications and Data Networking)
1996-1998 - University of Minnesota
Bachelor of Science - BS (COMPUTER AND INFORMATION SCIENCES AND SUPPORT SERVICES)
1982-1987
Lora Johnson Skills
- Call Centers
- Cisco Call Manager
- Cisco Technologies
- Data Analysis
- Data Center
- Enterprise Voice
- Genesys Cloud
- Managed Services
- SIP
- Technical Project Leadership
- Telecommunications
- Telephony
- Unified Communications
- Vendor Management
- VoIP
- Capacity Planning
- Flexible
- High Volume
- Customer Contact
- Consulting
- CCNP
- Infrastructure
- Expenses
- Sales
- New Opportunities
- Non Technical
- Contact Centers
- Microsoft Applications
- Facilitation
- Reuters
- Travel
- Management
- Revenue
- Design
- Science
- Enterprise Systems
- Desktop Computers
- Integration
- Resolve
- Routing
- Monitors
- Human Resources
- Profit
- Outages
- Networking
- Escalation
- Business Services
- TCF
- Strategy
- Solution Implementation
- Internet Protocols
- Testing
- Training
- Enterprise Software
- Scripting
- Documentation
- Project Management
- Emerging Technologies
- Fast Paced Environments
- Able To Work Independently
- Analysis
- Configurations
- Health Policy
- Applications
- Strategic Accounts
- Communication
- Schedules
- System Administration
- Cisco Certified
- End User Training
- Dimension
- CCNA
- Technical Information
- Bill of Materials
- SOW
- Avaya Technologies
- Project Planning
- Finesse
- Project
- Responsibility
- Executive Management
- Portals
- Contact Center Design
- Target Costing
- ICM
- Visio
- Software
- IVR
- UCCE
- Network Communications
- Independent Contributor
- Change Process
- Invoicing
- Staff Development
- Problem Solving
- Multi Site
- Architecture
- Coordinated
- Coordinate
Lora Johnson Summary
- Lora Johnson, based in Los Angeles, CA, US, is currently a System Business Analyst Contact Center at ZOE Holding Company. Lora Johnson brings experience from previous roles at IGNW/CDW and L.J.1 Consulting- Specializing in Cisco Contact Center Technologies. Lora Johnson holds a 1996 - 1998 Master of Science - MS in Telecommunications and Data Networking @ Saint Mary's University of Minnesota. With a robust skill set that includes Call Centers, Cisco Call Manager, Cisco Technologies, Data Analysis, Data Center and more. Lora Johnson has 1 emails and 2 mobile phone numbers on RocketReach.
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