Lola Prado's Location
Richmond, Texas, United States
Lola Prado's Work
- Senior Customer Service Manager @ FOOTDISTRICT
- Colaboradora - Consultora @ Colaboración en diferentes proyectos.
- Contact Center Manager for France and Benelux @ Domestic & General
- Consultora-Colaboradora con Consultor Especialista @ BPOptimun Management Consulting
- Responsable Departamento Telemarketing @ Meli
- Coordinadora de externalización y capacitación equipos HP and CDG en Rabat (Externalización servicios) @ Grand Mercure Hotel
- Supervisora Call Center España y Portugal @ Grand Mercure Hotel
- Responsable Reclamaciones and Incidencias y Help Desk @ Grand Mercure Hotel
- Responsable de Formación y Calidad @ Grand Mercure Hotel
- Coordinadora de hoteles - Data Base Management @ Grand Mercure Hotel
Lola Prado's Education
- Universidad Rey Juan Carlos
Grado superior Turismo - Economía empresarial (Turismo, Inglés, Francés, Economía, phicología..)
2011 - 2014 - Escuela Oficial de Turismo - Madrid
Informador turístico Inglés y Francés (grado)
1988 - 1989 - Universidad de León
T.E.A.T (Diplomada en Turismo (Ingles y Francés))
1983 - 1986
Lola Prado's Skills
- Business Strategy
- Management
- Contact Centers
- CRM
- Gerencia de hoteles
- Negotiation
- Estrategia
- Centro de llamadas
- Team Management
- Change Management
Lola Prado's Summary
Lola Prado, based in Richmond, Texas, United States, is currently a Senior Customer Service Manager at FOOTDISTRICT, bringing experience from previous roles at Colaboración en diferentes proyectos., Domestic & General, BPOptimun Management Consulting and Club Melia by Melia Hotels International. Lola Prado holds a 2011 - 2014 Grado superior Turismo - Economía empresarial in Turismo, Inglés, Francés, Economía, phicología.. @ Universidad Rey Juan Carlos. With a robust skill set that includes Business Strategy, Management, Contact Centers, CRM, Gerencia de hoteles and more, Lola Prado contributes valuable insights to the industry. Lola Prado has 2 emails on RocketReach.
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