Lois Mcentyre's Location
Novi, MI, US
Lois Mcentyre's Work
- Group General Manager, Customer Success Operations @ Intuit
- Director, Customer Experience Program Management @ General Motors
- Director - GM Contact Center Operations @ General Motors
- Director, Shanghai OnStar Subscriber Services (JV of General Motors) @ Shanghai OnStar
- Director - OnStar Call Center Operations @ General Motors
- Manager - OnStar Emergency Services @ General Motors
- Strategic Alliances Manager @ General Motors
- Manager - OnStar Call Center Performance @ General Motors
- Assistant Account Manager - OnStar @ General Motors
- Executive Leadership Development Program @ Continental Airlines
Lois Mcentyre's Education
- University of Virginia - Darden Graduate School of Business Administration
MBA (General Management)
1993 - 1995 - Northwood University - DeVos Graduate School
Master of Science - MS (Organizational Leadership)
2018 - 2021 - University of Michigan - Stephen M. Ross School of Business
Executive Education
2017 - 2017
- University of Michigan
Bachelor of Arts
1984 - 1988
Lois Mcentyre's Skills
- Cross Functional Team Leadership
- Process Improvement
- Leadership
- Vendor Management
- Business Process Improvement
- CRM
- Customer Satisfaction
- Management
- Operations Management
- Outsourcing
Lois Mcentyre's Summary
Lois McEntyre, based in Novi, MI, US, is currently a Group General Manager, Customer Success Operations at Intuit, bringing experience from previous roles at General Motors and Shanghai OnStar. Lois McEntyre holds a 1993 - 1995 MBA in General Management @ University of Virginia - Darden Graduate School of Business Administration. With a robust skill set that includes Cross Functional Team Leadership, Process Improvement, Leadership, Vendor Management, Business Process Improvement and more, Lois McEntyre contributes valuable insights to the industry. Lois McEntyre has 1 email and 1 mobile phone number on RocketReach.
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