LogicalFactor Bulgaria Ltd. Information

LogicalFactor is a progressive IT Solutions provider established in 2002, with offices in Europe (Bulgaria) and North America (USA and Canada). The company headquarters are based in Sofia, Bulgaria, with 30+ permanent employees. We are an official Regional Partner of IBM, Oracle, TIBCO Software, Lombardi, and focus on Enterprise Application Integration (EAI ), Business Process Management (BPM ), IT Service Management (ITSM), and advanced custom software development. Our industry focus is in: Finance, Telecommunication, Energy, Healthcare and Pharmaceutics *** Clients *** Mobiltel, Vip.mobile, Velcom, Hutchison 3G, AllState, US Bank, Encana and others *** Expertise Summary *** - Enterprise Application Integration (EAI) LogicalFactor offers services across the full EAI stack – from hardware sizing, through design of the integration infrastructure and delivery of core common infrastructure services, to the actual design, implementation, testing and support of the business integration solutions. We are proficient with various EAI tools (e.g. TIBCO ActiveMatrix BusinessWorks etc.) and we are also vendor independent. - Business Process Management (BPM) LogicalFactor provides complete, end to end BPM services – from the initial capture and documentation of the business processes, through decomposition, optimization and automation, to the actual modeling, implementation, testing and support. Our consultants are proficient with various BPM tools (IBM WebSphere Process Server, TIBCO iProcess etc.) and we are also vendor independent. - IT Service Management (ITSM) LogicalFactor offers the complete range of ITSM services – from the initial evaluation of the IT landscape in the organization, capture and documentation of the existing IT processes, through assessment of the current status quo in ITSM against practices that are successful in wide industry use, to the documentation of the recommended ITSM processes and/or implementation of an ITSM product.