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Logan Oliva Location
Manila, Philippines
Logan Oliva Work
VP and Head - Central Operations, Payment Services Systems Support @ (May 2024 - Present)
Head of Shared Services @ (August 2019 - May 2024)
Department Head - Vendor Management and BPO Operations @ (April 2014 - August 2019)
Senior Manager for International and APAC Operations @ (June 2010 - April 2014)
Manager for International Operations @ (April 2007 - June 2010)
Operations Supervisor @ (September 2006 - April 2007)
Team Lead @ (September 2003 - September 2006)
Collections Officer @ (November 2000 - September 2003)
Collections Assistant @ (June 2000 - November 2000)
Collections Officer @ (December 1999 - May 2000)
Logan Oliva Education
San Beda College
AB Philosophy and Human Resources Development
Logan Oliva Skills
BPO
Business Process Improvement
Business Process Outsourcing (BPO)
CRM
Call Centers
Coaching
Contact Centers
Customer Experience
Customer Satisfaction
Customer Service
Employee Engagement
Leadership
Management
Organizational Development
Outsourcing
Performance Management
Process Improvement
Project Management
Recruiting
Six Sigma
Soft Skills
Sourcing
Talent Acquisition
Talent Management
Team Management
Training
Vendor Management
Workforce Management
Supervisor
Social Media
Sales
Team Leadership
Operations
Business Process Outsourcing Bpo
International Operations
Logan Oliva Summary
Logan Oliva, based in Metro Manila, Philippines, is currently a VP and Head - Central Operations, Payment Services Systems Support at BDO Unibank. Logan Oliva brings experience from previous roles at Tala, East West Banking Corporation and SPi Global. Logan Oliva holds a AB Philosophy and Human Resources Development @ San Beda College. With a robust skill set that includes BPO, Business Process Improvement, Business Process Outsourcing (BPO), CRM, Call Centers and more. Logan Oliva has 4 emails and 3 mobile phone numbers on RocketReach.
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