LN Outsourcing Information

LN Outsourcing offers cutting-edge Business Process Outsourcing (BPO) services that are guaranteed to meet or surpass quality expectations, with best practices and customized service quality. We offer a unique blend of multiple support services to Telecom operators, InfraCo’s and other industry players in the Manufacturing and logistics sector, and we have all necessary competence handle your outsourcing needs. There is a total commitment by the company to provide products and services to customers agreed requirement and within the specified delivery periods, to achieve total customer satisfaction, all in accordance with the requirement of ISO 9001:2015. We are committed to continual improvement with regards to the product and services we provide. This commitment also extends to continually improving the effectiveness of the quality management system, thus ensuring that we strive to achieve optimum quality, reliability, service and efficiency. The standard operating procedures shall describe how our Quality management is designed to ensure that all contractual and regulatory requirements are met and that control of these requirements is adequately maintained. Quality Objectives: 1. Comply with all applicable statutory laws, regulation and the requirement of ISO 9001 standards. 2. Reviewing the effectiveness of the quality management system and assessing opportunities for its continual improvement; 3. A satisfied customer, whether internal or external 4. A close relationship with customer, leading to a clear understanding of market requirement and timely response to fulfil these needs 5. A Close working relationship with our suppliers so they understand our needs and we understand theirs 6. Efficient use of resources through training, planning and good management 7. Reduction in non-conformities as a result of good planning and delivery practices. Our procedures are planned around the prevention conflicts.