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Liz Silva Location
Boston, MA, US
Liz Silva Work
Head of Infrastructure Process Change @ (March 2019 - Present)
IT Process Engineer @ (July 2016 - March 2019)
Business Analyst @ (August 2015 - April 2016)
ITSM Process Engineer @ (December 2013 - July 2015)
Business Analyst II, Application Services @ (September 2013 - December 2013)
Business Analyst II, IT Service Management @ (January 2011 - August 2013)
Business Analyst I @ (June 2009 - January 2011)
Helpdesk Intern @ (May 2008 - August 2008)
Liz Silva Education
University of Massachusetts Amherst
Master of Business Administration (MBA)
2012-2014
Worcester Polytechnic Institute
Bachelor of Science (Management Information Systems)
2005-2009
Liz Silva Skills
Business Analysis
Data Analysis
Visio
Process Improvement
Microsoft Office
Microsoft Excel
IT Service Management
Project Management
Leadership
SDLC
PowerPoint
Cross Functional Team Leadership
Requirements Gathering
SharePoint
Microsoft Word
Requirements Analysis
Access
Business Process Improvement
Liz Silva Summary
Liz Silva, based in Boston, MA, US, is currently a Head of Infrastructure Process Change at Janus Henderson Investors U.S.. Liz Silva brings experience from previous roles at Janus Henderson Investors U.S., Towers Watson, EMC and The Hanover Insurance Group. Liz Silva holds a 2012 - 2014 Master of Business Administration (MBA) @ University of Massachusetts Amherst. With a robust skill set that includes Business Analysis, Data Analysis, Visio, Process Improvement, Microsoft Office and more. Liz Silva has 2 emails and 2 mobile phone numbers on RocketReach.
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