Customer Success Manager – Central Region @ (August 2024 - April 2026)
Customer Success Manager LATAM and Caribbean @ (October 2021 - July 2023)
Customer Success and Renewals Specialist - Latin America Caribbean @ (July 2016 - July 2023)
Bilingual Account Specialist – Latin America and Caribbean @ Entrust (October 2012 - July 2016)
Liz Cacich Education
Saint Mary's University of Minnesota
Master of Arts (M.A.) (International Business)
2014-2016
Winona State University
Bachelor of Liberal Arts (Spanish)
2002-2006
Liz Cacich Skills
Relationship Building
Negotiation
Project Management
Customer Service Management
Relationship Development
Oral Communication
Brazilian Portuguese
Software as a Service (SaaS)
Easily Adaptable
Organization Skills
Business Relationship Management
Salesforce.com
Cross-functional Collaborations
Business-to-Business (B2B)
Renewals
Business Reviews
Post-Sales
Customer Engagement
Customer Success
Sales Processes
Management
Interpersonal Skills
Customer Loyalty
Analytical Skills
Strategy
Training
Teamwork
Communication
Customer Support
Customer Relationship Management (CRM)
Client Relations
Customer Service
Microsoft Office
Customer Satisfaction
Customer Experience
Spanish
Microsoft Excel
Outlook
PowerPoint
Customer Retention
Inventory Management
Leadership
Public Speaking
Sales
Time Management
Retail
Team Building
Account Management
Social Media
Problem Solving
AI Implementation
Account Expansion
Adaptability
Churn Mitigation & Retention
Client Enablement
Conflict Resolution
Cross Funcional Collaboration
Data Analysis
Data Driven Content Strategy
Emotional Intelligence
HubSpot
International Account Management
Net Revenue Retention (NRR)
NetSuite
SLA & KPI Optimization
Stakeholder Management
Tableau
User Onboarding
Voice of Customer (VOC)
Liz Cacich Summary
Liz Cacich, based in United States, is currently a Founding Customer Success Manager at Global Language Connections. Liz Cacich brings experience from previous roles at DAT Freight & Analytics, Arcserve and Entrust. Liz Cacich holds a 2014 - 2016 Master of Arts (M.A.) in International Business @ Saint Mary's University of Minnesota. With a robust skill set that includes Relationship Building, Negotiation, Project Management, Customer Service Management, Relationship Development and more. Liz Cacich has 2 emails and 1 mobile phone numbers on RocketReach.
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