LiveXchange Technologies, Inc. Information

LiveXchange Technologies is a technology company building the infrastructure that lets enterprises securely access, manage, and pay global, on-demand customer experience (CX) talent. For over 20 years, LiveXchange has been at the forefront of gig-based CX workforce innovation — powering the GigCX Marketplace, the platform enterprise organizations use to source, recruit, train, schedule, manage, and pay on-demand CX professionals globally. What makes LiveXchange different: — GigCX Marketplace — Global CX Talent, On Demand: A marketplace with 500,000+ members that connects enterprises with certified independent CX Service Providers around the world, allowing companies to access global labor arbitrage in a structured, secure, and quality-controlled marketplace model. — AI Routing Gateway — Intelligent Work Routing for the AI Era: LiveXchange’s proprietary orchestration layer that sits between enterprise customer interactions, multiple AI processors, and the GigCX Marketplace human Service Provider network. Route traffic across competing AI vendors, measure real-world containment outcomes, tag proprietary interaction data, and instantly transfer failed or escalated AI interactions to the most qualified, cost-effective certified Service Provider — in milliseconds. — TrustPoints — No Desktop Before Trust: A Zero Trust endpoint company that validates the user, device, location, equipment, and security posture before a secure workspace is made available. Enables secure BYOD and global workforces without relying on traditional endpoint assumptions. — PayShark — Payments Built for Independent Work at Scale: The invoicing, collections, payment, deposit, and accounting layer that supports independent Service Providers and gives the marketplace a structured way to manage global payment flows at scale. LiveXchange is not a BPO. Not a staffing agency. Not an outsourcer. It is the infrastructure layer for trusted, AI-assisted, global independent CX work.