Lisa Mannix Email & Phone Number
Group Customer Experience Manager @ Jemena
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Lisa Mannix Location
- Melbourne, VIC, AU
Lisa Mannix Work
- Group Customer Experience Manager @ (August 2020 - Present)
- Head Of Operations @ (August 2018 - July 2020)
- Associate Vice President - Operations @ (March 2018 - August 2018)
- Executive Manager Sustainability (Transformation) @ (July 2016 - September 2017)
- Interim Chief Information Officer and COO @ (January 2016 - July 2016)
- Executive Manager Operations Support @ (March 2015 - July 2016)
- Head of Customer Response @ (May 2003 - September 2014)
- Manager, Customer Process Efficiency (project) @ (July 2013 - February 2014)
- Project Manager @ (May 2002 - May 2003)
- Contact Centre Manager @ (January 1995 - May 2002)
Lisa Mannix Education
- Federation University Australia
Business Management
2007
Lisa Mannix Skills
- Business Analysis
- Business Process Improvement
- Business Transformation
- Call Centers
- Change Management
- Communication
- Contact Center Strategy
- Contact Center Technology
- Contact Centers
- Continuous Improvement
- Customer Experience
- Customer Service
- Customer Support
- Employee Engagement
- Leadership
- Management
- Mentoring
- Operations Management
- Outsourcing
- Performance Management
- Process Improvement
- Project Delivery
- Project Management
- SLA
- Service Level Agreements
- Service-Level Agreements (SLA)
- Stakeholder Management
- Team Leadership
- Teamwork
- Vendor Management
- Workforce Management
- Leadership Mentoring
- Executive Management
- Public Speaking
- Strategy
- Marketing
- Service Operations
- Customer Service Operations
- Service Level Agreements Sla
- Program Management
- Microsoft Word
- Services
- Business Development
Lisa Mannix Summary
- Lisa Mannix, based in Melbourne, VIC, AU, is currently a Group Customer Experience Manager at Jemena. Lisa Mannix brings experience from previous roles at Australia Post, Aegis Services Australia and Triple Zero Victoria. Lisa Mannix holds a Business Management @ Federation University Australia. With a robust skill set that includes Business Analysis, Business Process Improvement, Business Transformation, Call Centers, Change Management and more. Lisa Mannix has 2 emails and 2 mobile phone numbers on RocketReach.
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