Lisa Mannix Email & Phone Number
Group Customer Experience Manager @ Jemena
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Lisa Mannix Location
- Melbourne, VIC, AU
Lisa Mannix Work
- 2020 -now Group Customer Experience Manager @
- 2018 -2020 Head Of Operations @
- 2018 -2018 Associate Vice President - Operations @
- 2016 -2017 Executive Manager Sustainability (Transformation) @
- 2015 -2016 Executive Manager Operations Support @
- 2003 -2014 Manager, Customer Response @
- 2013 -2014 Manager, Customer Process Efficiency (project) @
- 2002 -2003 Project Manager @
- 1995 -2002 Contact Centre Manager @
Lisa Mannix Education
- Federation University Australia
Business Management
2007
Lisa Mannix Skills
- Contact Centers
- Contact Center Technology
- Business Transformation
- Customer Experience
- Project Management
- Change Management
- Stakeholder Management
- Business Process Improvement
- Contact Center Strategy
- Call Centers
- Leadership Mentoring
- Management
- Operations Management
- Project Delivery
- Workforce Management
- Team Leadership
- Executive Management
- Performance Management
- Outsourcing
- Customer Service
- Service Level Agreements
- SLA
- Business Analysis
- Customer Support
- Process Improvement
- Vendor Management
- Public Speaking
- Strategy
- Marketing
- Service Operations
- Customer Service Operations
- Service Level Agreements Sla
- Program Management
- Leadership
- Microsoft Word
- Employee Engagement
- Services
- Mentoring
- Business Development
Lisa Mannix Summary
- Lisa Mannix, based in Melbourne, VIC, AU, is currently a Group Customer Experience Manager at Jemena. Lisa Mannix brings experience from previous roles at Australia Post, Aegis Services Australia, Triple Zero Victoria and ESTA (Emergency Services Telecommunications Authority). Lisa Mannix holds a Business Management @ Federation University Australia. With a robust skill set that includes Contact Centers, Contact Center Technology, Business Transformation, Customer Experience, Project Management and more. Lisa Mannix has 2 emails and 2 mobile phone numbers on RocketReach.
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