Lisa Mannix Email & Phone Number
Group Customer Experience Manager @ Jemena
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Lisa Mannix Location
- Melbourne, VIC, AU
Lisa Mannix Work
- 2020 -now Group Customer Experience Manager @
- 2018 -2020 Head Of Operations @
- 2018 -2018 Associate Vice President - Operations @
- 2016 -2017 Executive Manager Sustainability (Transformation) @
- 2016 -2016 Interim Chief Information Officer and COO @
- 2015 -2016 Executive Manager Operations Support @
- 2003 -2014 Head of Customer Response @
- 2013 -2014 Manager, Customer Process Efficiency (project) @
- 2002 -2003 Project Manager @
- 1995 -2002 Contact Centre Manager @
Lisa Mannix Education
- Federation University Australia
Business Management
2007
Lisa Mannix Skills
- Contact Centers
- Contact Center Technology
- Business Transformation
- Customer Experience
- Project Management
- Change Management
- Stakeholder Management
- Business Process Improvement
- Contact Center Strategy
- Call Centers
- Leadership Mentoring
- Management
- Operations Management
- Project Delivery
- Workforce Management
- Team Leadership
- Executive Management
- Performance Management
- Outsourcing
- Customer Service
- Service Level Agreements
- SLA
- Business Analysis
- Customer Support
- Process Improvement
- Vendor Management
- Public Speaking
- Strategy
- Marketing
- Service Operations
- Customer Service Operations
- Service Level Agreements Sla
- Program Management
- Leadership
- Microsoft Word
- Employee Engagement
- Services
- Mentoring
- Business Development
Lisa Mannix Summary
- Lisa Mannix, based in Melbourne, VIC, AU, is currently a Group Customer Experience Manager at Jemena. Lisa Mannix brings experience from previous roles at Australia Post, Aegis Services Australia and Triple Zero Victoria. Lisa Mannix holds a Business Management @ Federation University Australia. With a robust skill set that includes Contact Centers, Contact Center Technology, Business Transformation, Customer Experience, Project Management and more. Lisa Mannix has 2 emails and 2 mobile phone numbers on RocketReach.
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