Account Resolution Specialist @ (June 2024 - November 2024)
Account Resolution Associate @ (October 2023 - June 2024)
Payment Solutions specialist @ (November 2017 - October 2023)
Account Manager @ Encore Capital LLC (May 2011 - November 2017)
Team Lead and Data Key Operator @ JP Morgan Chase (January 2009 - May 2011)
Data Entry Keyer @ Kelly Temporary Services (February 2008 - January 2009)
Resolution Specialist @ AAA Michigan (September 2004 - January 2008)
Lisa Herring Education
The academy of court reporting
NA (Court Reporting/Court Reporter)
2007-2010
The First business school
diploma (Word Processing)
1985-1987
Edwin G Foreman high school
diploma (General Studies)
1981-1985
Lisa Herring Skills
Leadership
Customer Experience
Banking
Customer Relations
Social Media
SDLC
Customer Satisfaction
Troubleshooting
Business Analysis
Negotiation
Vendor Management
Team Leadership
Process Improvement
Microsoft Office
Microsoft Word
Contact Centers
Microsoft Excel
Credit
Training
Customer Service
Business Process Improvement
SQL
Management
Documentation
Project Management
Call Centers
Analysis
Lisa Herring Summary
Lisa Herring, based in Westland, MI, US, is currently a Executive Account Resolution Specialist at Rocket Mortgage. Lisa Herring brings experience from previous roles at Rocket Mortgage, Michigan First Credit Union and Encore Capital LLC. Lisa Herring holds a 2007 - 2010 NA in Court Reporting/Court Reporter @ The academy of court reporting. With a robust skill set that includes Leadership, Customer Experience, Banking, Customer Relations, Social Media and more. Lisa Herring has 1 emails and 1 mobile phone numbers on RocketReach.
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