Senior Customer Success Manager @ (March 2024 - February 2025)
Senior Customer Success Manager @ (November 2020 - May 2023)
Customer Experience Pre-Sales Consultant @ (August 2018 - May 2020)
Named Account Manager, Watson Marketing @ (July 2015 - July 2017)
Sr Sales Engineer, Customer Analytics (Tealeaf) @ (August 2010 - July 2015)
Sales Engineer @ Varolii (now part of Nuance Communications) (September 2003 - August 2010)
Senior Solutions Consultant @ (January 2001 - January 2001)
Presales Systems Engineer @ Pathlore Software (January 1997 - January 2000)
Senior Consultant @ (January 1994 - January 1996)
Lisa Dickson Education
The Ohio State University Fisher College of Business
BSBA (Management Information Systems, General)
Lisa Dickson Skills
Data Analysis
Customer Retention
Consulting
Contact Centers
Microsoft Office
Customer Success
Gainsight
Communication
Business-to-Business (B2B)
Project Management
Customer Satisfaction
Customer Loyalty
Analytical Skills
Sales Processes
Business Strategy
Salesforce.com
Product Development
Solution Selling
Cloud Computing
Integration
Product Management
Business Intelligence
Software Project Management
Security
Requirements Analysis
Business Analysis
Team Leadership
Business Development
Vendor Management
Sales Operations
Telecommunications
Lead Generation
Go-to-market Strategy
Product Marketing
Software Industry
Strategic Partnerships
Program Management
Agile Methodologies
Strategy
Start-ups
New Business Development
Customer Experience
Sales Management
SaaS
CRM
Pre-sales
Enterprise Software
Account Management
Software as a Service (SaaS)
Customer Relationship Management (CRM)
Lisa Dickson Summary
Lisa Dickson, based in Lewis Center, OH, US, is currently a Senior Customer Success Manager at Conversant Group. Lisa Dickson brings experience from previous roles at Protegrity, Delphix, Teradata and IBM. Lisa Dickson holds a BSBA in Management Information Systems, General @ The Ohio State University Fisher College of Business. With a robust skill set that includes Data Analysis, Customer Retention, Consulting, Contact Centers, Microsoft Office and more. Lisa Dickson has 2 emails and 2 mobile phone numbers on RocketReach.
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