Lisa Couch Email & Phone Number
Patient Care Liaison @ Parallon
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Lisa Couch Location
- Franklin, TN, US
Lisa Couch Work
- 2023 -now Patient Care Liaison @
- 2022 -2023 Financial serv @ Merrill a Bank of America Company
- 2020 -2021 Front Office Manager @
- 2020 -2021 Office Manager @
- 2019 -2020 Medical Secretary @ Beth Hanrahan MD LLC
- 2017 -2019 Volunteer Staff @ Bay Care Hospital
- 2018 -2019 Medical Secretary @ Arthritis and Rheumatism Associates
- 2012 -2014 Manager and Team Coordinator @ IBEU English School
Lisa Couch Education
- Capella University
Bachelor of Science - BS (Healthcare Management)
2018-2020 - American Academy of Professional Coders (AAPC) Online
Certified Physician Practice Manager (CPPM) (Medical Office Management/Administration)
2017-2020 - Eastern Florida State College
Associate's degree
Lisa Couch Skills
- Regulatory Compliance
- Call Quality
- Contqct center technology
- Key Performance Indicators
- Professional Conduct
- Relationship Building
- Supervisory Skills
- Continuous Improvement
- Front Office Operations
- Medicare
- New Hire Processes
- Multitasking
- Customer Service Operations
- Critical Thinking
- Dispute Resolution
- Interpersonal Skills
- Healthcare Industry
- Managerial Finance
- Team Motivation
- Organization Skills
- Customer Retention
- Health Information Management
- Office Administration
- Customer Service Management
- Microsoft Excel
- Stressful Situations
- Customer Service Representatives
- Team Leadership
- Operating Systems
- Performance Metrics
- Reporting Metrics
- Business Process Improvement
- Data Entry
- Process Improvement
- New Business Development
- Production Management
- Human Resources (HR)
- ADP Payroll
- Team Building
- motivating
- Customer Service
- Microsoft Office
- Healthcare
- Leadership
- Healthcare Management
- Microsoft PowerPoint
- Hospitals
- Time Management
- Teamwork
- Medical Terminology
- Clerical Skills
- Medical Records
- Appointment Scheduling
- Electronic Medical Record (EMR)
- Phone Etiquette
- Patient Safety
- Accounts Receivable (AR)
- Fee Schedules
- Revenue Cycle Management
- Healthcare Reimbursement
- Payer Relations
- Legal Compliance
- Patient Satisfaction
- Safe Patient Handling
- Evidence-Based Practice (EBP)
- Electronic Health Records (EHR)
- Communication
- Problem Solving
Lisa Couch Summary
- Lisa Couch, based in Franklin, TN, US, is currently a Patient Care Liaison at Parallon. Lisa Couch brings experience from previous roles at Merrill a Bank of America Company, ChenMed, Illuminate: Personal Services and Beth Hanrahan MD LLC. Lisa Couch holds a 2018 - 2020 Bachelor of Science - BS in Healthcare Management @ Capella University. With a robust skill set that includes Regulatory Compliance, Call Quality, Contqct center technology, Key Performance Indicators, Professional Conduct and more. Lisa Couch has 3 emails and 2 mobile phone numbers on RocketReach.
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