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Lisa Birrell Location
St. Augustine, FL, US
Lisa Birrell Work
2024 -now IT Area Manager @
2023 -now Information Technology Service Delivery Manager @
2021 -2023 Service Desk Project Manager @
2015 -2021 IT Service Desk Manager @ The Asbury Group - Integrated Technologies, LLC
2013 -2015 Manager, Business Applications @
2009 -2013 Business Systems Analyst @ The Asbury Group, Integrated Technologies
2008 -2009 IT Project Analyst @
2007 -2008 IT Asset Manager @
2004 -2007 Asset Management Specialist @
2001 -2003 Help Desk and Client Services Supervisor @
1999 -2001 Help Desk Support @
1996 -1998 Help Desk Supervisor @ CorNet International
1986 -1996 Communications Specialist (RM) @
Lisa Birrell Education
Strayer University
(Business Administration, Management, Business Administration And Management)
2006-2008
(Project Management)
Lisa Birrell Skills
Customer Satisfaction
Problem Solving
IT Operations
Service Delivery
People Management
Consulting
Communication
Client Services
Project Coordination
Customer Support
Service Desk
Written Communication
Leadership Development
Service Desk Management
Project Management
Management
Leadership
Cross-functional Team Leadership
Process Improvement
Training
Budgets
Business Analysis
System Administration
Integration
Policy
ITIL
Customer Service
Strategic Planning
Vendor Management
Project Planning
Telecommunications
Troubleshooting
Security
ITIL v3 Foundations Certified
Business Process Improvement
ITIL Foundation
HDI Support Center Manager
Change Management
IT Service Management
Incident Management
Team Leadership
Customer Service Management
Performance Metrics
Leading Meetings
Agile Project Management
Agile Methodologies
Performance Measurement
Agile Leadership
User Stories
Active Directory
Microsoft Word
Marketing
Social Media
Cross Functional Team Leadership
Lisa Birrell Summary
Lisa Birrell, based in St. Augustine, FL, US, is currently a IT Area Manager at Florida Cancer Specialists & Research Institute. Lisa Birrell brings experience from previous roles at Florida Cancer Specialists & Research Institute, Divurgent, The Asbury Group - Integrated Technologies, LLC and The Asbury Group. Lisa Birrell holds a 2006 - 2008 Strayer University. With a robust skill set that includes Customer Satisfaction, Problem Solving, IT Operations, Service Delivery, People Management and more. Lisa Birrell has 2 emails and 2 mobile phone numbers on RocketReach.
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