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Lisa Birrell Location
St. Augustine, FL, US
Lisa Birrell Work
IT Area Manager @ (April 2024 - Present)
Information Technology Service Delivery Manager @ (July 2023 - Present)
Service Desk Project Manager @ (November 2021 - June 2023)
IT Service Desk Manager @ The Asbury Group - Integrated Technologies, LLC (October 2015 - May 2021)
Manager, Business Applications @ (September 2013 - October 2015)
Business Systems Analyst @ The Asbury Group, Integrated Technologies (February 2009 - September 2013)
IT Project Analyst @ (October 2008 - January 2009)
IT Asset Manager @ (September 2007 - March 2008)
Asset Management Specialist @ (June 2004 - July 2007)
Help Desk and Client Services Supervisor @ (October 2001 - July 2003)
Help Desk Support @ (September 1999 - October 2001)
Help Desk Supervisor @ CorNet International (April 1996 - September 1998)
Communications Specialist (RM) @ (June 1986 - April 1996)
Lisa Birrell Education
Strayer University
(Business Administration, Management, Business Administration And Management)
2006-2008
(Project Management)
Lisa Birrell Skills
Customer Satisfaction
Problem Solving
IT Operations
Service Delivery
People Management
Consulting
Communication
Client Services
Project Coordination
Customer Support
Service Desk
Written Communication
Leadership Development
Service Desk Management
Project Management
Management
Leadership
Cross-functional Team Leadership
Process Improvement
Training
Budgets
Business Analysis
System Administration
Integration
Policy
ITIL
Customer Service
Strategic Planning
Vendor Management
Project Planning
Telecommunications
Troubleshooting
Security
ITIL v3 Foundations Certified
Business Process Improvement
ITIL Foundation
HDI Support Center Manager
Change Management
IT Service Management
Incident Management
Team Leadership
Customer Service Management
Performance Metrics
Leading Meetings
Agile Project Management
Agile Methodologies
Performance Measurement
Agile Leadership
User Stories
Active Directory
Microsoft Word
Marketing
Social Media
Cross Functional Team Leadership
Lisa Birrell Summary
Lisa Birrell, based in St. Augustine, FL, US, is currently a IT Area Manager at Florida Cancer Specialists & Research Institute. Lisa Birrell brings experience from previous roles at Florida Cancer Specialists & Research Institute, Divurgent, The Asbury Group - Integrated Technologies, LLC and The Asbury Group. Lisa Birrell holds a 2006 - 2008 Strayer University. With a robust skill set that includes Customer Satisfaction, Problem Solving, IT Operations, Service Delivery, People Management and more. Lisa Birrell has 2 emails and 2 mobile phone numbers on RocketReach.
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