Lisa Barnes Email & Phone Number
Head of Customer Care and Returns @ Gap Inc./GID
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Lisa Barnes Location
- Columbus, OH, US
Lisa Barnes Work
- Head of Customer Care and Returns @ (January 2021 - Present)
- Head of Service Excellence Center @ (May 2015 - August 2020)
- VP Customer Care @ Cornerstone Brands, Inc (HSNi) (February 2008 - March 2015)
- Director | Service Excellence Center @ (April 2005 - February 2008)
- Director | Customer Care @ (March 2003 - April 2005)
- Director | Operations @ (January 2001 - January 2003)
- Executive Director | Customer Response | Operations @ SubmitOrder.com (January 1999 - January 2001)
- Site Leader and Sales Manager @ (January 1990 - January 1999)
Lisa Barnes Education
- Franklin University
Master of Business Administration - MBA
- Ohio Wesleyan University
BA (Economics and Pre-law)
Lisa Barnes Skills
- Leadership
- Customer Experience
- Team Building
- E Commerce
- Human Resources
- Call Center
- Retail
- Training and Development
- Account Management
- Sales
- Customer Retention
- Start Ups
- Forecasting
- Customer Satisfaction
- Sales Operations
- Business Development
- Vendor Management
- Team Leadership
- Process Improvement
- Strategic Planning
- Large Scale System Integration
- Workforce Management
- Strategy
- Sales Management
- Performance Management
- Operations Management
- Program Management
- New Business Development
- Cross Functional Team Leadership
- Change Management
- Training
- Contact Center Operations
- Customer Service
- Collaborative Leadership
- Associate Engagement
- Business Intelligence
- Budgets
- Business Strategy
- Management
- Product Development
- Coaching
- Analytics
- Marketing Strategy
- Call Centers
- Recruiting
- CRM
- Omnichannel Retailing
- Integration
- Hiring
- Managing multiple locations
Lisa Barnes Summary
- Lisa Barnes, based in Columbus, OH, US, is currently a Head of Customer Care and Returns at Gap. Lisa Barnes brings experience from previous roles at Tempur Sealy International, Cornerstone Brands, Inc (HSNi), J.Crew and Cheryl & Co.. Lisa Barnes holds a Master of Business Administration - MBA @ Franklin University. With a robust skill set that includes Leadership, Customer Experience, Team Building, E Commerce, Human Resources and more. Lisa Barnes has 3 emails and 3 mobile phone numbers on RocketReach.
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