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Lisa Ashcraft Location
United States
Lisa Ashcraft Work
Account Director @ (February 2026 - Present)
Office of Information Security - Security, Risk and Governance @ (February 2024 - February 2026)
Advisor @ (October 2024 - Present)
VP of Customer Success @ (April 2023 - September 2023)
VP of Customer Success and Support @ (January 2021 - February 2023)
San Francisco State University Customer Experience Certificate Program Advisory Board @ (August 2020 - January 2022)
Director of Customer Success @ (May 2019 - November 2020)
Global Head of Customer Success, Services Partners and Retention Operations @ Dropbox (March 2015 - April 2019)
Manager, User Experience Framework Design and Research @ (November 2013 - March 2015)
Product Manager, User Interface and User Experience Library @ (March 2011 - November 2013)
IT Architect @ (January 2008 - February 2011)
Program and Service Manager, IT @ (May 2003 - December 2007)
Engineer and Analyst, IP Telephony, IT Services and Service Provider Dependent Enterprise Services @ (June 2000 - April 2003)
Lisa Ashcraft Education
California State University, Chico
Bachelor of Science (B.S.) (Management Information Systems, General)
1995-2003
Lisa Ashcraft Skills
Account Management
Agile
Agile Methodologies
Business Continuity
Business Development
Business Process Transformation
Business Strategy
Business-to-Business (B2B)
CRM
Change Management
Cloud Computing
Customer Engagement
Customer Experience
Customer Lifecycle Management
Customer Loyalty
Customer Satisfaction
Customer Success
Cybersecurity
Data Center
Enterprise Software
IT & Business Strategy Alignment
IT Architecture
IT Management
IT Operations
IT Service Management
IT Total Cost of Ownership
Information Security
Information Technology
Infrastructure
Integration
JavaScript
Marketing
Marketing Strategy
Mobile Devices
NIST 800-53
Networking
Product Management
Program Management
Project Portfolio Management
Qualitative Data
Quality Assurance
Regulatory Compliance
Relationship Management
Release Management
SQL
Salesforce.com
Scrum
Service Delivery
Software Development
Software as a Service (SaaS)
Strategy
Team Leadership
UIX
Vendor Management
Virtualization
Lisa Ashcraft Summary
Lisa Ashcraft, based in United States, is currently a Account Director at California Department of Technology. Lisa Ashcraft brings experience from previous roles at California Department of Technology, Sushidata, Fresco and Sprig. Lisa Ashcraft holds a 1995 - 2003 Bachelor of Science (B.S.) in Management Information Systems, General @ California State University, Chico. With a robust skill set that includes Account Management, Agile, Agile Methodologies, Business Continuity, Business Development and more. Lisa Ashcraft has 3 emails and 2 mobile phone numbers on RocketReach.
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